Automotive Service Advisor

Salary :

$4,000 - 9,000 monthly

Company : Group 1 Automotive

Job Type : Full Time

730 Town And Country Blvd, Roeland Park

Number of Applicants

000+

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Job Description - Automotive Service Advisor

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.

At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

Group 1 Automotive is hiring Service Advisors for our Kansas City dealership locations, including Shawnee Mission Kia and BMW of Shawnee Mission / Mini of Shawnee Mission

This role is ideal for driven professionals who thrive in a busy service environment, enjoy working directly with customers, and can confidently recommend maintenance and repair services.

Service Advisors act as the primary connection between customers and the service team—explaining vehicle needs, upselling recommended services, and delivering a smooth, professional experience.

Strong communication skills, vehicle maintenance aptitude, and the ability to handle volume are key to success.

If you’re organized, energetic, and motivated by results, this is an opportunity to grow your career with a respected automotive group.

Responsibilities

Schedule and confirm service appointments to ensure an efficient customer experience
Create accurate, transparent repair orders with detailed cost and time estimates
Serve as the primary liaison between customers, technicians, and parts teams
Provide timely updates and clear communication throughout the repair process
Review inspections and confidently recommend maintenance and repair services
Maintain strong product, warranty, and service knowledge
Accurately document customer interactions and service details in the system

Qualifications

Valid driver’s license and acceptable driving recordHigh school diploma or equivalent required; additional automotive training or certifications are a plus
Prior experience as an Automotive Service Advisor, Service Writer, or in a customer-facing role within a dealership or automotive service environment preferred
Strong knowledge of automotive maintenance, repair processes, and vehicle systems
Excellent customer service and communication skills, with the ability to explain technical information in a clear, professional manner
Proven ability to upsell recommended maintenance and repairs based on vehicle needs
Strong organizational skills with the ability to manage multiple customers and tasks in a fast-paced environment
Proficiency with dealership management systems (such as CDK, Reynolds & Reynolds, or similar) and basic computer skills
Ability to work collaboratively with technicians, parts staff, and management

In addition to competitive compensation, we offer:

Monthly base pay of $2,500, plus performance‑based commission
Estimated total monthly earnings range: $4,000–$9,000+, based on individual performance
Earnings are not guaranteed and may vary based on factors including CSI scores, customer pay sales, warranty performance, and overall departmental results
Performance‑driven pay structure that rewards customer satisfaction, productivity, and quality service
Ongoing training, coaching, and support in a high‑volume service environment
Opportunities for long‑term growth within Group 1 Automotive
Health, Dental, Vision, Life, and Disability insurance

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.

Original job Automotive Service Advisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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