Automotive Service Advisor

Automotive Service Advisor

Master Chevrolet Cadillac of Aiken, SC is currently hiring for an Automotive Service Advisor to add to our team. We are looking for a talented individual who can assist guests in our service department and offer a fantastic experience when they visit our dealership. The ideal candidate is hard-working and motivated to thrive in their role-Don't hesitate to apply today! 

What We Offer

• Competitive pay


• Health insurance


• Paid vacation and paid holidays


• Professional work environment


• Comprehensive training

 Responsibilities

• Greet all Service Drive Customers promptly


• Quickly and accurately obtain all Customer and Vehicle information


• Clearly complete a Service Drive Walk Around and note all symptoms from the customer as well as all noticeable maintenance


• Recommend to Customer both required and recommended maintenance


• Prepare a clear and accurate estimate for the customer with accurate timelines for completion


• Monitor the progress of repairs and inform the customer of additional vehicle needs as required


• Follow up with Customer on the progress of repairs


• Verify the final invoice and inform Customer of all repairs completed


• Complete an active delivery with the Customer

 
Qualifications

• Communicate effectively with our customers via Phone, Internet or Text


• Check email frequently and respond to customer inquiries immediately


• Maintain great CSI


• Set appointments for our customers and properly outline timelines for repair


• Learn and maintain a thorough knowledge of Dealership policies, products, and procedures


• Establish personal goals that are consistent with the productivity requirements of the Dealership


• Maintain a professional appearance

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.