Automotive Service Advisor / Service Writer – Jeep Dealership

Szott M-59 Jeep – White Lake, MI 48383
Full-Time | Pay: $65,000–$130,000 per year

Join the Szott M-59 Jeep Team!

Szott M-59 Jeep is seeking an experienced Automotive Service Advisor / Service Writer to join our growing service department. We offer excellent earning potential, long-term career opportunities, and a positive team environment where employees are valued.

The Service Advisor is the main point of contact between customers and technicians. This position requires excellent communication, organization, sales ability, and a commitment to delivering an exceptional customer experience.

Responsibilities

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  Greet customers and accurately document their vehicle concerns

  
  


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  Create and manage repair orders

  
  


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  Perform test drives when appropriate to help verify symptoms

  
  


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  Review technician findings and explain recommended repairs

  
  


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  Provide accurate estimates for parts, labor, and completion times

  
  


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  Obtain authorization and keep customers updated throughout the repair process

  
  


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  Recommend factory-scheduled maintenance and needed services

  
  


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  Coordinate customer-pay, factory-warranty, and extended-warranty repairs

  
  


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  Maintain Customer Satisfaction Index standards established by Stellantis

  
  

Requirements

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  Minimum of two years of automotive service advisor or service writer experience

  
  


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  At least one year of experience at a Stellantis-branded dealership

  
  


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  Proven success in automotive service sales and customer satisfaction

  
  


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  Excellent communication, organization, and time-management skills

  
  


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  Ability to manage multiple repair orders in a fast-paced environment

  
  


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  Tekion, DealerConnect, Mopar, or Jeep experience is preferred

  
  


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  Valid driver’s license with an acceptable driving record

  
  


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  Ability to complete applicable background and drug screenings

  
  

Benefits

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  $65,000–$130,000 annual earning potential

  
  


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  401(k) with employer matching

  
  


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  Health, dental, and vision insurance

  
  


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  Paid time off and training

  
  


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  Employee discounts

  
  


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  Flexible scheduling

  
  


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  Professional development and advancement opportunities

  
  

Schedule and Location

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  8- to 10-hour shifts

  
  


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  Monday through Friday

  
  


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  Weekends as needed

  
  


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  White Lake, Michigan 48383

  
  

Join a growing Jeep dealership where hard work is recognized and employees have the opportunity to build a rewarding, long-term career.

Apply today to join the Szott M-59 Jeep team!

Szott M-59 Jeep is an equal-opportunity employer. We prohibit discrimination and harassment based on any characteristic protected by applicable federal, state, or local law.