Service Manager

Diehl Hyundai of Massillon | Massillon, OH

Lead Our Service Department to the Next Level!

Diehl Hyundai of Massillon is looking for an experienced, motivated Service Manager to lead our growing service department. If you're a proven leader with a passion for customer satisfaction, team development, and operational excellence, we'd like to meet you.

Responsibilities:

• Oversee the daily operations of a busy automotive service department.


• Lead, coach, and motivate service advisors, technicians, and support staff.


• Drive service sales while maintaining exceptional customer satisfaction.


• Monitor productivity, efficiency, and profitability.


• Ensure repairs are completed accurately and on time.


• Maintain manufacturer standards and dealership policies.


• Recruit, train, and develop a high-performing service team.


• Resolve customer concerns professionally and effectively.

Qualifications:

• Previous automotive dealership Service Manager experience preferred.


• Strong leadership and communication skills.


• Proven ability to increase service department performance.


• Experience with dealership management software.


• Excellent organizational and problem-solving abilities.


• Valid driver's license with a clean driving record.

What We Offer:

• Competitive compensation package


• Performance-based bonus opportunities


• Medical, dental, and vision insurance


• 401(k) with company match


• Paid vacation and holidays


• Ongoing manufacturer training


• Opportunities for career advancement within the Diehl Automotive Group

If you're ready to join one of the region's fastest-growing automotive groups and make a lasting impact, apply today!

Diehl Hyundai of Massillon is an Equal Opportunity Employer.