Automotive Service Manager - Bench

Automotive Service Manager - GreatWater 360 Auto Care

District Support Area:  6765 Mill Rd, Rockford, IL 61108 

Schedule:  M-F:  7:30AM-5:00PM CST 

EARN: $63,000 – $77,000 base pay - PLUS Monthly & Quarterly Incentives

GreatWater 360 Auto Care is looking for a Bench Automotive Service Manager with a strong work ethic, a great attitude, and a passion for leadership.

This is a bench role designed to support multiple shops in the district while preparing you to step into your own Service Manager role within a few months. 

We’re planning ahead for growth—and we want leaders trained, ready, and aligned with our values before they take the wheel of their own shop.

If you’re an experienced automotive service manager who is:

• A keeper of values
• A maintainer of standards
• The leader people naturally follow

…this opportunity was built for you.

What You’ll Do

• Support and lead operations across multiple shops within the district
• Step in where needed to uphold service, safety, and performance standards
• Build trust-driven customer relationships
• Coach, train, and develop service advisors and shop teams
• Manage shop performance with a strong understanding of P&L and KPIs
• Lead by example—professionalism, accountability, and culture matter here
• Prepare to transition into your own shop as a Service Manager

Here’s What We Promise Our Service Managers

Full Benefits Package – Available Day 1

• Medical (2 plan options)
• Dental & Vision
• Short & Long-Term Disability
• $25,000 Basic Life & AD&D – 100% Employer Paid
• 401(k) with Match after 90 days
• 1 Week Paid Paternal Leave
• 80 Hours of Front-Loaded PTO / Year
• 6 Paid Holidays
• No weekends – our shops are closed!
• Training & Career Advancement

We invest heavily in personal growth and continuing education. You’ll receive both onsite and offsite training designed to grow your leadership skills, increase your industry value, and prepare you for long-term success.

Why GreatWater?

We believe in doing the right thing—for our teammates, our customers, and our communities. We operate safe, professional shops where people are respected, developed, and supported. If you’re looking for a place where leadership matters and growth is real, you’ll feel at home here.

?? Apply today and let’s talk about how you can grow your career with GreatWater 360 Auto Care.

Who We’re Looking For

• Ability to travel and support multi shops within the district.
• High school diploma or GED required
• Valid driver’s license with satisfactory MVR
• 2+ years of automotive shop management experience
• 1+ year of service advisor experience or strong demonstrated sales ability
• Self-aware, servant leader with experience managing people, including:
• Interviewing, hiring, training, coaching, and performance management
• Conducting reviews, corrective actions, investigations, and terminations when needed
• Proven ability to motivate teams, problem-solve, and take initiative
• Comfortable interpreting financials, discounts, percentages, and performance metrics
• Experience managing a P&L and understanding how line-item decisions impact results

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Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.