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Avid Conyers Night Auditor

Job Description - Avid Conyers Night Auditor



Responsibilities


*Weekend Night Auditor ( Friday, Saturday and Sunday)


•Welcome guests in a friendly and professional manner


•Check guests in and out with efficiency


•Answer phones in a professional manner


•Transferring calls or take messages when necessary


•Accurately process credit card transactions safely and securely


•Communicate with guest about any problems/complaints and determine the best form of action to resolve


•Work as part of a team and communicate with other departments to ensure excellent service


•Perform other duties as assigned


 


Qualifications


Opera PMS Experience Required 


At least one year of experience working at a hotel front desk guest services agent, or  night auditor guest service agent.


Skills: communication, light computer, reading and writing, basic math, problem solving.


Having a flexible schedule including weekends and/or holidays




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