AV/MM Engineer L2

Synergy ECP, a platform company with Falfurrias Capital Partners, has a talented, dedicated staff to provide a broad range of services to the defense and intelligence industries. Our capabilities are focused on software engineering, cybersecurity, system engineering and IT services. Providing these services, Synergy ECP, has earned a client list that includes numerous Fortune 100 companies, in addition to multiple US government agencies and US military services. Synergy ECP possesses pertinent and highly valued credentials, specialized certifications, and clearance levels to secure our clients’ computer networks and information at a time when a premium is placed on cyber security. In an ultra-competitive environment, Synergy ECP has thrived by adhering to its name – making sure excellence is displayed by its Employees, to its Customers and by Improving Performance (ECP). We simply can’t have one without the other. It’s what sets us apart – enabling us to be an autonomous agile business that delivers huge results to meet the ever-evolving demands of our customers.

Synergy is looking for an Audio-Video/ Multimedia Engineer to join our team. The AV/MM Engineer provides design, installation and maintenance of Audio-Visual/Multimedia (AV/MM) systems. The AV/MM Engineer is also responsible for the programming and configuration management (CM) of developmental and operational AV/MM systems. 

This position requires five (5) years of experience as an AV/MM Engineer in a minimum of seven (7) skill sets below, within the past seven (7) years: 

• Analog, SDI and HD SDI signal processing and conversion.
• Digital video filtering and scalable video coding.
• Compression and decompression techniques.
• Encoding and decoding of television standards such as ATSC, QAM, NTSC, PAL.
• Signal theory and analysis.
• Audio processing.
• Sound reinforcement and speaker placement.
• Sightlines, screen size and projection distances.
• AES/EBU or AES3 digital audio interlace standards.
• Cable termination (Fiber, copper, audio, etc.).
• Set-up and maintenance of various HD/SD broadcast equipment.
• Integration of audio and video teleconferencing systems.
• Set-up of digital video effects systems.
• Operation and set-up of various production switchers.
• Operation and maintenance of audio mixers.
• Integration of wired/wireless microphone systems and configurations.
• Design and installation of audio support systems.
• System integration.
• Custom fabrication of parts and cables.
• Installation of low voltage wiring and cable; soldering and termination of connectors; wiring of equipment.
• Two (2) years’ experience in VidCAD or other CAD programs within the past five (5) years.
• Minimum five (5) years’ experience Crestron programming within the last nine (9) years.

Requires a Bachelors degree in a technical discipline form an accredited college or university. Four (4) years of additional AV/MM experience in the areas identified above may be substituted for a degree for a total of nine (9) years of experience. 

Requires an Active TS/SCI FSP level clearance with the Maryland customer.

Certified Technology Specialist (CTS), CTS-Installation, CTS-Design certification is desired. 

The following skills are required: 

• Must have experience programming CRESTRON AV systems along with interfacing with Cisco VTC equipment. 
• Prepare operational guides.
• Train Government customers in proper use of AV/MM systems.
• Provide system programming to support implementation, troubleshooting and maintenance of Crestron based AV/MM systems.
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
• Manage the daily operation and configuration activities of AV/MM systems.
• Provide assistance to users in accessing and using AV/MM systems.
• Design a wide variety of AV/MM solutions including multi-level security VTC/PC systems, enterprise level VTC and collaboration systems, conference rooms, digital signage, and streaming.
• Act as equipment custodian and performs inventory asset management and accountability functions. (U) Document hardware and software configuration management processes and procedures.
• Coordinate hardware installations across multiple rooms.
• Maintain and develop the environment for hardware and software product build, staging, testing and integration.
• Apply concepts and define and implement hardware and software configuration management processes and procedures, such as creating product build scripts and procedures, and integrate those scripts with the hardware and software build process.
• Conduct analysis on AV/MM systems by ensuring designs are cost efficient, able to be integrated, and reliable.
• Communicate with the other engineering personnel to coordinate the interrelated design and assure project completion.
• Design, document, and develop code for programmable devices.
• Analyze complex hardware systems, hardware design, architecture, network design and other technical hardware issues.
• Perform testing on equipment.
• Provide hardware maintenance support, both preventative and remedial.
• Deploy, install, and implement new AV/MM at Customer sites as needed.
• Conduct site surveys.
• Streamline control system interfaces to automate and maximize user experience.
• Configure control systems, communication devices and peripheral equipment.
• Develop costing proposals for the program manager.
• Perform telecommunications punch block installation and maintenance for serial copper data paths.
• Interpret drawings, specifications, and other related documents.   

Desired Skills: 

• Programming CRESTRON AV systems
• Programming and configuration of Cisco VTC Systems (SX-20/SX-80/Mini Room Kit/Room Kit Pro).
• Knowledge of security protocols:  SSL, TLS, encryption   
• Audio processing
• Sound reinforcement and speaker placement
• Sightlines, screen size and projection distances
• Knowledge of AV-over IP.  
• Integration of audio and video teleconferencing systems
• Design and installation of audio support systems (microphones, amplifiers, and interfacing with Skype)
• Five (5) years’ experience Crestron programming within the last nine (9) years. Certification as a Crestron Programmer, Crestron Technology Specialist (CTS) and/or CTS-Installation and/or CTS-Design training certification is desired. 

Benefits 

• Compensation: We offer highly competitive compensation so everyone can share in the growth of the company as we build its success together! 
• Health & Retirement: We offer a comprehensive Health Benefits package and 401K Retirement plan so you can take care of yourself and your family, now and in the future. Other health-related benefits include an employee Gym wellness benefit.
• Education: Individual growth is a priority at Synergy. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification needed to propel them towards the next level.
• Work/Life Balance: A healthy work/life balance is essential for building and executing your work effectively at Synergy, but it’s also necessary to allow you the room to pursue everything you want to develop in your personal life. We offer a generous Paid Time Off benefit and 11 paid holidays a year. Synergy also provides flexible work options that work with your schedule and lifestyle. 
• Great Corporate Facilities: Come by our corporate office and enjoy a weekly happy hour, take a drive to nearby restaurants, grab a snack or coffee in our café, or utilize our collaborative office space and conference rooms. 

Synergy ECP was established in 2007 and its management team has over 30+ years of Department of Defense and Intelligence Community experience. Our leadership team and strong, determined staff are ready to embrace new challenges and continue as a driving force in our field. 

Synergy ECP is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected class.

If you are interested in learning more about Synergy and what opportunities may be available to you, let’s start a conversation together! Our team is happy to speak with you about your experience and goals so that they may work with you in finding the kinds of positions that you are most interested in. Feel free to drop off your resume with us via our website or send it along to [email protected]. Apply today and start your new career at Synergy!