: BA - Retail Risk

Role: BA - Retail Risk
Location: Fort Mile, SC
Duration: Full Time

Key Responsibilities

•        Elicit, analyze and validate requirements through various techniques (data analysis, process analysis, prototyping, use cases, business rules definition, etc).

•        Document user stories according Agile methodology, achieve consensus and obtain sign-off from key stakeholders

•        Follow Citi SDLC process and documentation standards and best practices to produce deliverables

•        Assist the development, testing and production support efforts as needed, providing requirements knowledge and subject matter expertise to the teams performing these functions

•        Continuously improve subject matter expertise in the business areas being supported, sufficient to become a trusted advisor to the business stakeholders

•        Identify, communicate and resolve issues and risks as they arise anywhere in the end to end process

•        Manage requirement changes via a change control process

•        Define the data input, processing/enrichment and output requirements associated with system and data interfaces needed to satisfy the business requirements.  Analyze the actual data, identify/communicate data quality issues and work with other teams as needed to resolve them



Qualifications - Knowledge/Experience

•        Must be a strong business requirements analyst.  Direct experience (minimum 5  years) in business process, data analysis, requirements resolution, documentation, validation and change control processes is a must.

•        Experience working on projects encompassing both IT systems and business process change is a must

•        Product lifecycle knowledge of credit cards, mortgages, and/or personal loans is a strong plus

•        Prior working experience with Citibank or Retail banking or Credit Cards or Consumer Risk is a strong plus

•        Agile project experience is a strong plus

•        BS or equivalent technology degree



Qualifications – Skill

•        Extremely strong listening, requirements elicitation, analysis and problem solving skills

•        Extremely strong interpersonal skills – collaboration across multiple business and technology functions, relationship building and consensus building are a must

•        Extremely strong documentation and oral communications skills

•        Be a self-starter and work productively with minimal direction

•        Learn quickly and produce under pressure and tight deadlines

•        Demonstrate functional and business knowledge regarding prior projects

•        Strong SQL data querying and analysis skills

•        Strong Excel, Visio, PowerPoint, MS Word and MS Access knowledge

All your information will be kept confidential according to EEO guidelines.