Back-Up Administrative Coordinator

The Backup Administrative Coordinator provides support to the store’s Administrative Coordinator and store leadership team. This position helps ensure administrative, personnel, scheduling, payroll, onboarding, recordkeeping, and general office responsibilities are completed accurately and on time. The Backup Administrative Coordinator is expected to assist with regular administrative duties and provide coverage when the Administrative Coordinator is unavailable.

• Provide backup support for the Administrative Coordinator and assist with daily administrative responsibilities.


• Help maintain accurate and organized associate records, files, forms, and store documentation.


• Assist with associate onboarding and ensure required paperwork and administrative steps are completed.


• Support new associates during the onboarding process and help communicate important store information, policies, and procedures.


• Assist with payroll-related tasks, including reviewing timekeeping information and identifying missing or incorrect punches for appropriate follow-up.


• Support scheduling and staffing-related administrative tasks as assigned.


• Maintain confidentiality when handling associate, payroll, personnel, and other sensitive information.


• Assist associates with general questions regarding schedules, timekeeping, forms, and administrative processes.


• Help ensure required postings, notices, and associate communications are current and properly displayed.


• Support store leadership with administrative projects, reports, paperwork, and follow-up.


• Assist with maintaining organized office and administrative areas.


• Help track required associate training and communicate outstanding training needs when appropriate.


• Assist with organizing orientation materials and information for newly hired associates.


• Provide administrative support related to hiring, staffing, transfers, and associate status changes as assigned.


• Communicate professionally with associates, applicants, store leadership, and other business partners.


• Follow proper procedures when handling confidential or sensitive information.


• Provide coverage for Administrative Coordinator responsibilities when the primary Administrative Coordinator is unavailable.


• Support additional store operations and administrative responsibilities as needed.

• Demonstrate professionalism, discretion, and confidentiality at all times.


• Maintain a high level of accuracy when completing administrative work.


• Effectively prioritize tasks and meet required deadlines.


• Communicate clearly and professionally with associates and leadership.


• Provide approachable and responsive support to associates.


• Follow established procedures and escalate questions or concerns to the appropriate leader when necessary.


• Maintain organized records and ensure administrative tasks receive proper follow-up.


• Serve as a dependable backup who can maintain continuity of administrative functions when coverage is needed.

• Previous administrative, retail, customer service, or office experience preferred.


• Strong organizational and time-management skills.


• Strong attention to detail and accuracy.


• Effective written and verbal communication skills.


• Ability to handle confidential information responsibly.


• Comfortable working with computers, email, spreadsheets, scheduling systems, and other administrative tools.


• Ability to manage multiple priorities in a fast-paced environment.


• Ability to work independently while also supporting store leadership and associates.


• Must be dependable, professional, organized, and able to demonstrate good judgment.


• Ability to work a flexible schedule based on business and coverage needs.

• Ability to sit, stand, and walk for extended periods as required.


• Ability to perform repetitive computer and office-related tasks.


• Ability to bend, reach, lift, and move office materials and supplies as needed.


• Ability to move throughout the store to communicate with associates and leadership and support operational needs.