Banquet Captain

The Le Meridien Sheraton Charlotte Hotel is currently seeking dynamic and motivated individuals for the position of Banquet Captain to join our team at our StepStone Hospitality managed hotel. Searching for candidates with at least 3 years of hotel experience or customer service experience.

As a Banquet Captain, you will monitor guest service, assist with service and break down assigned functions while providing the highest level of service to our guests.

· Provide guests with the finest quality of service at all times and in a warm and enthusiastic manner.

· Continuously monitor the guest’s service level and comfort at all times.

· Have a comprehensive knowledge of all menu items, specials, beverages, wines, etc.

· Serve all items utilizing appropriate china, glassware, silverware, garnish, and condiments.

· Immediately relay guest compliments or complaints to management.

· Meet with function group leader to determine last minute changes and discuss various setup arrangements.

· Ensure proper cleaning of all equipment after function is completed.

· Supervise assigned banquet personnel throughout functions.

· Assist staff with room set ups, food service, and clean up when necessary.

· Maintain StepStone and hotel standards of food, beverage, and quality guest service.

· Ensure guest satisfaction by delivery of an exceptional product.

· Complete Supply Requisitions

· Create Bill and deliver to client for review and editing

$8.50/ hour + tips

• Open availability and previous experience in Banquets and F&B.
• Must be available nights, weekends and holidays!
• FREE Lunch and FREE Parking!

EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.