Barback

Job Title: Barback

Reports To: General Manager

Department: Operations - FOH

Employment Type: Hourly, Non-Exempt

Pay Rate: $17.00 per hour plus tips (tip credit applies)

About José Andrés Group

José Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide.

Job Summary

The Barback at our restaurant plays an integral role in ensuring our guests have an exceptional dining experience.  Through consistency, efficiency, and passion for the Hospitality Industry, we curate a personalized experience for each guest by following our Core Values - create a memorable service for each other and guests alike.

Key Responsibilities

• Work in team-oriented, fast-paced, guest-centric environment
• Partner with team members to serve food and beverages that exceed guests’ expectations
• Properly clear, sanitize, and reset tables using a tray within a timely manner
• Fill ice bins as needed
• Assist in deep cleaning bar when needed
• Maintain wine/liquor/beer pars
• Follow opening, running, and closing sidework responsibilities
• Retrieve water specified by colleagues and pour for guests
• Carry food to guests in a timely manner, speaking to the rule of threes upon delivery 
• Provide friendly, attentive, and efficient service
• Ability to carry a minimum of 40 lbs. when needed
• Memorize and comprehend all menu descriptions
• Run and present food to guests speaking on specified menu descriptions/language
• Maintain cleanliness + sanitization of tables and work space
• Perform set up duties as requested to include bar, side stations, storage areas, food staging area and folding napkins.
• Restock bar and back up coolers with liquor, wine, glassware, beer, ice, water, garnishes and other items as needed.
• Polish glass and silver for guest service.
• Ensure bar, bar tables, stools and floors are free from debris.Keep bar and tables clean and clear.
• Transport dishes and other tableware to kitchen for cleaning.
• Clean up spilled food, drink and broken dishes, and remove empty bottles and trash.
• Assist bartenders by offering refills on non-alcoholic beverages when needed.
• Produce fresh juices as needed.Keep beverage storage areas neat and organized.
• Change kegs and bag in the box as needed. Inform management of inventory changes.
• Perform general cleaning tasks while adhering to health and safety standards.
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.

• Open availability a must: minimum of 3 days per week, including weekends and holidays, with flexibility
• Passion for hospitality, guest engagement, and serving others
• 1 year full-service, high volume restaurant experience in a front of house position
• Strong understanding of communication skills to build trusting relationships with colleagues and guests
• Must be able to walk up and down stairs - stand for 8 to 10 hours at a time
• Maintaining a positive, calm, and collected attitude at all times, under pressure and not under pressure
• A yearning to grow and learn 
• Have a strong work ethic while leading by example
• A basic understanding of classic cookery
• Previous experience with restaurant point-of-sales (POS) systems
• Culinary and/or Beverage Degree/Certification, a plus
• Hospitality Degree/Certification, a plus

Abilities & Working Conditions

• Knowledge of appropriate table settings and service ware.
• Train current and new employees following the JAG training guidelines to achieve high performance.
• Thorough knowledge of menu items and service procedures.
• Ability to take direction and work in a team environment and to work calmly and effectively under pressure.
• Must have problem solving abilities, be self-motivated, and organized.
• This position will spend 100% of the time standing or walking.
• Must be able to stand and exert well-paced mobility for up to 8 hours in length.
• Must be able to exert a well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to lift up to 15 lbs. on a regular and continuing basis.
• May be required to lift trays of food or food items weighing up to 30 lbs. occasionally.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Requires manual dexterity to use and operate all necessary equipment. 

In Return, We Offer You

• Competitive compensation and performance-based bonus opportunities
• Comprehensive health & wellness benefits
• Retirement savings plans
• Employee dining discounts
• Growth in a values-driven, award-winning hospitality group

Equal Opportunity EmployerJosé Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.