Barback

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Job title: Barback

Salary: $12.14 + Tips, Graveyard + $2.00 differential 

Status: On call, Full Time

Shift: Varies

MONARCH CASINO RESORT SPA Monarch Casino Resort Spa in Black Hawk, Colorado sits 45-minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA who achieve this designation. Boasting 23-floors filled with 516-luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 3,000 slot machines and over 45-table games. Spa Monarch carries the #1 Hotel Spa rating from USA Today’s Readers Choice Awards. Monarch Chophouse carries OpenTable’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025.

As part of a family-owned business, we are committed to providing excellence in every guest experience. From exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm welcoming acknowledgement every time you step through our doors. Our focus is on maintaining lasting relationships with our guests and our community, ensuring that every interaction is warm, and welcoming.

Job Description

Responsible for all aspects of the bar ranging from preparation to service. Ensures that supplies and stock are at sufficient levels to accommodate business demands during their shift. Accounts for all stock and supplies used. Also responsible for maintain cleanliness of all beverage areas and equipment.

Responsibilities

•       Maintains a constant level of liquor, sodas, dry goods, glassware and other beverage service accessories at all bars and storerooms.
•         Places orders with beverage manager, receives products and stocks all bars according to pre-set par levels
•        adjusting and maintaining these correct levels for all seasons and holidays.

BAR STANDARDS

• Clean any spillage at the bar throughout the shift.
• Clean the inside of the bar coolers
• Remove dirty bar towels
• Log stock used during the shift. Bottle to bottle shift
• ·Maintain FIFO rule for all supplies
• Maintains the appropriate appearance of the bar in accordance with county health and department standards.
• Ensures that all service items and stock is prepared for the shift.
• Remains attentive to the needs and requests of the bartenders and beverage servers.
• Treats all internal and external customers with courtesy and respect.
• Follows all applicable safety procedures.
• Is at all times appropriately groomed and wears the uniform provided.
• Additional related duties as requested.

Qualifications

• Prefers 1-year prior bartending experience.

• Must be 21 years of age
• Must have knowledge of beverages, glassware, and garnishes.
• Work requires effective communication in English, both verbal and written form in a professional manner.
• Must present a neat and professional appearance. Follow all company grooming policies.
• Work requires interactions with customers, public and co-workers.
• Work requires ability to accurately count money and provide change.
• Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.
• Maintain knowledge of the brands of beer, wine liquor being offered for consumption.
• Knowledge of company and department policies and procedures.
• Must possess basic reading, writing and mathematical skills.
• Strong interpersonal and communication skills.
• Completion of specialized bartending school preferred.

WORK DOCUMENTS

• Adhere to and maintain all TIPS training regarding alcohol service and maintain the company standard of serving the guest every 30 minutes.
• You must be able to obtain and maintain a Colorado Support Gaming License.

ADDITIONAL REQUIREMENTS

Work may be performed in areas, which may be unusually hot, cold, noisy, smoky, dimly lit or brightly illuminated

Work may be performed in areas having a three-foot access and may encounter slippery surfaces. 

Constant contact with guests and team members

Ability to work from a standing position for extended periods of time

Requires mobility 100% of the shift.

Must work well with others.

Requires seldom bending and reaching in areas from floor level to 6ft. high, pushing/pulling, firm/strong grasping and finger dexterity with both hands

Requires frequent standing, walking, and lifting/carrying weight of up to 25 lbs., balancing, twisting, turning, repetitive use of both hands with light grasping, eye/hand coordination and manual dexterity

Requires the ability to perform simple tasks, simple reading, writing and math skills, and the ability to compile information and memorize drink orders.

Fast paced, high volume environment involving constant public.

Must be able to handle intoxicated guests in a professional manner

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS:  Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Mobility to constantly move about the property. Ability to move and carry large, heave objects weighing up to 90 ponds. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.