Barista

DUTIES AND RESPONSIBILITIES:

• Provides continuous, prompt, and courteous service to customers.


• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.


• Follows health, safety, and sanitation guidelines for all products.


• Incorporate safe work practices in job performance and complies with safety practices.


• Operates POS system in processing food and beverage charges.


• Handles multiple transactions with cash, credit cards, coupons, vouchers, comps, etc.


• Prepares daily sales reports and reconciliation statement for the vault.


• Interacts positively with customers by inquiring about their dining experience, satisfaction, answering any questions and providing casino information either in person or via telephone.


• Assists all other front staff when the need arises by bussing, cashiering, hosting, clearing, or setting tables, being a team player, etc.


• Effectively works and communicates with other departments, vendors, customers to resolve problems and expedite work or services.


• Complies with all policies, procedures, rules, regulations, MICS.


• Report and document all unusual occurrences.


• Attend all mandatory trainings.


• Must be able to lift 25lbs.


• All other duties as assigned.

REQUIREMENTS:

• A team player with good communication skills.


• Patient with an ability to stay positive under pressure.


• Adjust to a flexible schedule and be reliable.


• Knowledge of Safety and Sanitation guidelines.


• Must be available 24/7


• Must be able to multi-task.


• Must be able to walk and stand for long periods of time (up to 8 hours).


• Must be dependable, reliable, and able to work alternating shifts including peak hours, promotions, holidays, and weekends.

• Ability to learn quickly


• Ability to understand and carry out oral and written instructions and request clarification when needed


• Strong interpersonal skills


• Ability to work as part of a team


• Ability to build relationships

WORK ENVIROMENT:

• Must be able to work in a fast-paced environment.


• Must have strong guest service skills


• Must be able to take direction and follow through with assigned tasks.


• Must demonstrate positive and enthusiastic approach to all assignments.


• Attendance and punctuality are essential function of the position.


• Excellent verbal and interpersonal skills.


• Must be able to work in a second-hand smoke, high noise, bright lights, dusty and smoke-filled environment.

CONDITIONS OF EMPLOYMENT:

• Must be 18 at time of hire.


• Must be able to demonstrate their US work authorization during the employment verification process.


• Must be able to pass a background investigation.


• Must be able to pass a pre-employment Drug Test.


• Must be able to obtain and maintain a Work permit.


• Must have Serv Safe Certifications.

EMPLOYEE BENEFITS:

• Health Insurance: Employee is eligible to apply within 60 days of initial hire.


• Delta Dental and VSP Vision Insurances: Employee is eligible to apply within 60 days of initial hire.


• Retirement plan with a 4% match, must complete 90-day probation period.


• Vol Life Insurance, employee is eligible to apply for additional coverage 31 days of initial hire.


• Employer Paid Basic Life Insurance


• Employer Paid Short Term Disability


• Employer Paid Long Term Disability

Northern Arapaho Enterprises II and all subsidiaries  follow Indian Preference in hiring and retention per federal law. You must be able to pass a drug screen with negative results (non-safety sensitive positions will not be tested for cannabis) . Employees are expected to know existing Wind River Hotel & Casino policies and know to refer to those policies when necessary.