We are seeking a skilled and experienced Barista Lead to join our team at Basecamp Cafe at the Lightwell Hotel + Spa. The Barista Lead will be responsible for overseeing the day-to-day operations of the coffee shop, including preparing and serving beverages, managing inventory, training new baristas, and providing excellent customer service. This role will be full-time position providing guidance for new employees, assist with scheduling, and training for the team. As the lead you will guide and develop a small diverse team working alongside the hotel.
Responsibilities:
Prepare and serve a variety of beverages, including coffee, tea, and specialty drinks
Manage inventory and order supplies as needed
Train and mentor new baristas
Ensure cleanliness, safety, and organization of the coffee shop
Provide exceptional customer service and resolve any customer issues or complaints
Assist with scheduling and coordinating staff shifts
Requirements:
Prior experience as a barista or in a similar role
Excellent customer service skills
Strong communication and leadership abilities
Ability to work in a fast-paced environment
Knowledge of coffee brewing techniques and equipment
Food handler's permit or willingness to obtain one
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