Bartender

The Bartender is responsible for preparing and serving alcoholic and non-alcoholic beverages, engaging with guests in a friendly and professional manner, and maintaining a clean, well-stocked, and organized bar. This role requires a strong knowledge of beer, wine, and spirits to make recommendations to customers. It also requires strong customer service skills and attention to detail to ensure an exceptional guest experience.  

• Greet guests warmly and take drink and food orders in a timely manner.  
• Prepare and serve cocktails, beer, wine, and non-alcoholic beverages according to standard recipes and guest preferences. 
• Maintain strong knowledge of food and beverage menus to provide recommendations and upsell premium products when appropriate.  
• Ensure responsible alcohol service, monitoring guest consumption and follow all local laws and hotel policies. 
• Handle guest concerns or complaints with professionalism and resolve issues quickly. 
• Maintain cleanliness and organization of the bar, including counters, sinks, shelves, and glassware. 
• Restock liquor, beer, wine, garnishes, mixers, and supplies throughout the shift. 
• Properly handle cash, credit card transactions, and POS system functions. 
• Assist with opening and closing duties, including inventory counts and end-of-shift reports. 
• Work collaboratively with servers, barbacks, and food & beverage team members to ensure smooth service 
• Change kegs, replace CO2 tanks, and ensure beverages are served properly. 
• Prepare garnishes (cutting fruit, stocking condiments) before and during service.  
• Replenish ice bins, keep them clean and sanitary.  
• Collect empty glasses, bottles, and trash from bar and surrounding areas.  
• Clean and polish glassware, utensils, and bar tools.  
• Follow all sanitation and safety guidelines.  
• Report any maintenance issues or damaged equipment. 
• Maintain professionalism with coworkers and guests.? 
• Other duties may be assigned by management 

Based on the F&B department structure at some hotels other duties may include:  

• Preparation of hot or cold food items  
• Knowledge of bar food items  
• Preparation and clean-up/sanitization of kitchen food prep areas.  
• Rotation of food items to ensure the freshness of products. 

Requirements:

• Previous bartending experience required.  
• Ability to obtain alcohol beverage and/or food service certifications as required by local ordinance.  
• Strong knowledge of spirits, beer and wine, and responsible alcohol service required.  
• Ability to multitask and work efficiently under pressure.  
• Professional appearance and positive attitude  
• Ability and willingness to work a varied and flexible schedule including weekends, days, nights, and holidays. 

Physical Requirements:

• Must tolerate prolonged periods of standing, walking; occasional kneeling, bending, and stooping.   
• Must be able to lift and carry up to 50 pounds as needed, push up to 75 pounds as needed. 
• Must tolerate exposure to cleaning solutions.