Basic Job Function:

Provide friendly, attentive, and timely service to create an exceptional experience for all of our guests and members.  Promote the Sea Island legacy of warm genuine hospitality.  Uphold and ensure compliance with all company and departmental policies and procedures.

Minimum Requirements:

• Minimum one (1); preferred two (2) years experience as a Bartender


• Previous beverage service experience in a hotel, resort or fine dining restaurant


• Georgia law requires that one must be over the age of 18 to dispense or serve alcoholic beverages


• High School Diploma or equivalent credentials preferred


• Excellent Communication skills, both written and verbal


• Knowledge of mixers, liquid, ice cream, alcoholic beverages. blenders, coffee, and espresso machines


• Must have the ability to handle money and hotel point-of-sale computer systems


• Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)


• Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers


• Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively


• Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment


• Ability to easily adapt to organizational and environmental changes


• Must be flexible to working days, early mornings, evenings, weekends, and holidays


• Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy

Tasks/Responsibilities:

• Promptly open and close the bar


• Maintain bar liquor stock at all times


• Accurately order and record all supplies, merchandise and other items


• Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storeroom


• Prepare fruits, garnishes and mixes


• Professionally and accurately mix alcoholic beverages


• Assist service staff with using the proper garnish and glass for each drink


• Set up and tear down all liquor and mixes for beverage functions


• Count and charge all liquor for beverage functions


• Responsible for all liquor at the bar

• Assist server with duties, as needed


• Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation


• Accountable for guest satisfaction by ensuring Sea Island’s standards are met; address guest concerns in a timely and efficient manner and implement


• Learn the names and personally recognize our regular Guests


• Record drink orders accurately and immediately into the register system using guest/member cards


• Check identification in order to verify age requirements for purchase of alcohol


• Attempt to limit problems and liability related to customers' excessive drinking


• Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability


• If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)


• Maintains cleanliness and organization in all work areas


• Uphold appropriate departmental standards of quality/timing


• Uphold and ensure compliance with all company and departmental policies and procedures


• Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately


• Attends all scheduled employee meetings and brings suggestions for improvement


• Willing and timely execution of other duties as delegated by leadership

Physical Requirements:

• Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods


• Ability to use sharp knives safely and proficiently


• If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels


• Ability to perform repetitive tasks with accuracy


• Ability to lift, carry, pull and push up to 30 lbs repeatedly throughout a shift


• Ability to read, write and communicate effectively in English, both written and verbal


• May be exposed to mechanical, electrical, chemical and fume hazards


• Ability to maintain compliance with Sea Island’s Company Resort Professional Image Policy