BDC

Jeff D'Ambrosio Auto Group of Downingtown is looking for an experienced Automobile Dealership Business Development to manage our internet Sales Team.  Salary plus bonus plus great work environmental.

Qualifications

• Outgoing personality, ability to influences staff to improve department effiiciency and schedule appointments.


• Phenomenal communication skills with customers and team members.


• Applicant must have previous automotive dealerships experience.


• Extremely customer service oriented.


• Must have strong computer skills.


• Enthusiastic personality.

Responsibilities

• Ensures BDC team follows up with all Leads, appointments are set and confirmed until completion of sale.


• Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.


• Manage and track all leads. Monitor efficience of staff daily.


• Manage all incoming and outgoing phone calls and emails.


• Maintain daily, weekly, and monthly department forecasts and goals.


• Work closely with Executive Management and Sales Department Managers to develop appointment setting strategies.


• Ensure all customer contacts are processed through the CRM.


• Schedule appointments and reschedule no-show customers.


• Provide training and ongoing support to the business development representatives to help the team understand and achieve the dealership's goals and learn to overcome objections and thrive within sales situations.


• Answer customer internet inquirers by email, text and phone.


• Achieve the sales and customer satisfaction objective set by management.


• Conduct interviews, recruit, hire and train candidates.


• Prepare necessary reports for the entire department.


• Reinforce and adhere to all company policies.


• Previous experience preferred.

In addition to competitive pay, we offer

• 
  
  Medical and Dental
  
  


• 
  
  401K Plan
  
  


• 
  
  Paid vacation
  
  


• Flexible Schedules


• Dynamic and supportive work environment.