BDC Manager

Welcome to Castle Automotive Group! If you’re looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people

What We Offer:

• 401(K)


• Major medical


• Dental


• Voluntary Benefits (Accident, Critical Illness, Disability, and more)


• Life Insurance


• Paid vacation

Responsibilities:

• Manage and track all leads


• Ensure all leads are followed up with in a timely manner


• Manage day-to-day business of the center


• Collect and analyze metrics


• Provide training and ongoing support to the call center representatives


• Answer customer inquiries and calls when necessary

Qualifications:

• At least 2 years BDC management experience


• Strong communication skills


• Positive energy


• Eager to improve


• Competitive attitude


• Previous sales experience required


• Automotive industry experience preferred


• A team player


• Organized


• A self-motivated individual that thrives on goals