Behavioral Health Care Coordinator - BH Grants

The Care Coordinator role focuses on supporting children and families needing behavioral health care by ensuring they receive necessary health services and bridging the gap between behavioral health and primary care providers. This position integrates medical and social services, facilitates communication among health providers, assesses patient needs, and connects families to various resources including medical, social, emotional, and financial support. The Coordinator follows up to ensure understanding and linkage with recommended resources. Essential skills include knowledge of family resources, experience in health care coordination, strong communication and interpersonal skills, and the ability to work collaboratively. The role aligns with the mission, vision, and values of Tampa General Hospital.

Essential Functions 

• Follow up with referred families to ensure they receive appropriate care and support. 
• Assess patients' needs and connect families to medical, social, emotional, and financial resources. 
• Facilitate and improve communication between community-based behavioral health providers (BHPs) and pediatric primary care providers (PCPs). 
• Ensure understanding of recommendations by following up with primary care providers, clients, or families. 
• Document and provide behavioral health resources as recommended by the treating psychiatrist. 
• Facilitate linkage with recommended resources to ensure effective care delivery. 
• Organize client care activities and share information among all participants concerned with a client’s care to achieve safer and more effective outcomes. 
• Integrate medical and social services for individuals, ensuring comprehensive care. 
• Provide social work services to patients and families to help them benefit from treatment, cope with their medical condition, and participate in their care. 
• Develop and maintain knowledge of local, state, and federal services that may provide resources to patients and families.

Education

• Bachelor’s Degree Social Work

Work Experience and Additional Information 

• Minimum 2 years or more of experience in health care coordination, particularly with children.

Technical Knowledge, Skills, and Abilities 

• Ability to organize and coordinate care activities among various health care providers and services. 
• Capability to follow up with primary care providers, clients, and families to ensure understanding and implementation of care recommendations. 
• Strong problem-solving skills to address and overcome barriers to care.
• Experience with enterprise-level applications and systems, such as Electronic Health Records (EHR). 
• These technical knowledge, skills, and abilities are essential for effectively supporting children and families in navigating behavioral health care and ensuring they receive high-quality, integrated Communication.
• Strong verbal and written communication skills to effectively interact with families, health care providers, and community Interpersonal Skills. 
• Ability to build rapport and work collaboratively with diverse groups, including families and health care Assessment. 
• Proficiency in assessing patients' needs and identifying appropriate resources and Documentation.
• Skill in documenting behavioral health resources and patient interactions accurately and Positive Attitude. 
• Enthusiasm and a proactive approach to Attention to Details. 
• Strong analytical and problem-solving