Behavioral Health Care Manager

Behavioral Health Care Manager (ECM) – Hybrid Role

Heritage Health Network (HHN)

Join Heritage Health Network as a Behavioral Health Care Manager (BHCM) and support high -need Medi -Cal members through our Enhanced Care Management (ECM) program.

This is a hybrid role combining field and office work, with approximately 2–3 days in the field and 2–3 days office -based, providing flexibility while maintaining meaningful, in -person member engagement.

What You’ll Do

• Serve as the primary point of contact for members with behavioral health and psychosocial needs
  
• Conduct comprehensive assessments and develop personalized, person -centered care plans
  
• Coordinate care across behavioral health providers, medical teams, and community resources
  
• Conduct in -person home and community visits based on member needs
  
• Support transitions of care, including post -discharge follow -up and care coordination
  
• Provide education, coaching, and trauma -informed support to improve member outcomes
  
• Maintain accurate documentation and meet program requirements