Residential Coach

Crossroads Community, Inc. (CCI)

Locations: Cambridge
Employment Type: Full-time or Part-time

Make a Difference. Build Connections. Empower Recovery.

At Crossroads Community, Inc. (CCI), we believe in integrity, quality care, and empowering individuals to reach their full potential.

CCI is a nonprofit organization providing behavioral health rehabilitation services to residents across Maryland’s five Mid-Shore counties. Incorporated in 1984, our organization began delivering services in 1983. Our mission is to teach skills and connect people with resources that empower individuals with behavioral health needs to recover and live satisfying, productive lives.

We recognize that our employees are our most valuable resource. Through effective leadership, collaborative teamwork, and a commitment to quality services, our team members make a meaningful difference in the lives of the individuals we serve.

Are you passionate about helping others? Interested in behavioral health? Looking to gain valuable experience while building a rewarding career? Crossroads Community may be the perfect fit for you!

We welcome current college students, recent graduates, and individuals interested in pursuing a career in behavioral health. With flexible scheduling options, we strive to help our employees balance their professional responsibilities with school, family, and personal commitments.

About the Residential Coach Position

As a Residential Coach, you will play an important role in helping individuals with significant mental health challenges develop the skills and confidence needed to live more independent, fulfilling lives.

You will work directly with clients to help them identify and achieve personal goals, strengthen daily living skills, and build a toolbox of strategies to navigate the challenges and barriers associated with their mental health needs.

Your support will help clients develop greater independence, improve their overall wellness, and become more actively involved in their communities.

Key Responsibilities

• Assist clients in developing and strengthening daily living skills.
• Support clients with self-administration of medications.
• Encourage self-care, wellness, and healthy routines.
• Help clients identify personal goals and develop strategies to overcome challenges.
• Promote independence, recovery, and community involvement.
• Build positive, supportive relationships that encourage personal growth and success.

Schedule and Flexibility

We offer both full-time and part-time opportunities to accommodate a variety of schedules and lifestyles.

• Overnight shifts: Non-consecutive shifts designed to provide flexibility.
• Paid overnight hours: Receive full pay for all scheduled shift hours, including hours when you are permitted to sleep.
• Client support: Employees must remain available to assist clients at any time during their scheduled shift.
• Flexible scheduling: Available workdays will be discussed during the interview process.
• Overtime opportunities: Additional hours may be available.

Enjoy more flexibility and opportunities to spend time with family and friends while making a meaningful impact in your community.

Full-Time Employee Benefits

At CCI, we value our team members and are committed to supporting their health, professional growth, and financial future.

• Health and Wellness: CCI pays 100% of the employee health insurance premium. Affordable dental and vision insurance options, along with additional supplemental benefits, are also available.
• Plan for the Future: Access to a 403(b) retirement plan with an employer contribution after two years of employment.
• Professional Development: Educational assistance, ongoing training, and opportunities for continued learning and career growth.
• Time to Recharge: A competitive vacation and holiday package.
• Supportive Team Culture: Work in a collaborative, team-oriented environment where your contributions matter.

Why Join Crossroads Community?

At CCI, you will have the opportunity to do more than work a job. You will help people build skills, overcome barriers, and work toward recovery and independence.

Whether you are beginning your career, pursuing a degree, or looking for meaningful work that makes a difference, we offer an opportunity to grow professionally while positively impacting the lives of others.

If you are compassionate, dependable, and passionate about helping others succeed, we encourage you to join our team!

Apply today and become part of the Crossroads Community, Inc. team.

Together, we can empower recovery, strengthen independence, and make a lasting difference in our community.

HS Diploma or equivalent and the desire to help individuals with behavioral health needs.

Valid driver’s license and clean driving record to support insurability by the agency’s insurance carrier.

Work related use of a vehicle carrying minimum of 100/300/50 liability insurance.

Pass the agency’s background check.