Behavioral Health Specialist

Pay $23.00 - $28.00 / an hour

The Behavioral Health Specialist position will support initiatives that improve quality, patient care, and engage patients in behavioral health (BH) division. This position serves as a member of the quality team and will routinely conduct quality reviews and feedback to the leadership team to support overall quality of service delivery. The Behavioral Health Specialist will work through collaboration and networking with BH division in order to achieve its overall mission.

Core Responsibilities

• Conducts file and record reviews for quality and compliance. 


• Recommend, conducts and facilitates trainings, as deemed necessary based on QA findings.


• Conducts targeted record reviews when needed.


• Works closely with program leaders to identify and develop standards of documentation that meet regulatory criteria and established program policies.


• Maintain an understanding of all current regulations and program specific policies to support QA process. 


• Review standard operating procedures that support policy and regulations for any areas identified as an opportunity. 


• Participates in special projects related to Clinical/Quality of program


• Participates in the design, and analysis of training to assure compliance and enhance quality.


• Assist in regulatory reviews, as deemed necessary


• Assists in ensuring services are rendered in accordance with all federal, state, insurance and Agency regulations.


• Other responsibilities as requested by leadership. 

Required Abilities

• Strong attention to detail.


• Able to manage time independently.


• Professionalism in all interactions and decision making.


• Use of good judgment based on regulatory and quality standards.


• Maintain professional boundaries and confidentiality.


• Exercise tact, discretion and judgment in working with a variety of people.


• Must possess the ability to make independent decisions when circumstances are warranted.


• Must be energetic and team oriented.


• Strong customer service skills.


• Effective verbal, written and interpersonal skills.

Qualifications

• Bachelor level degree required, can be replaced by licensure such as LPN, RN and substantial work history.


• Previous experience in a clinical setting with a focus on quality and regulatory requirements.


• Valid NYS Drivers license. 

Benefits 

Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere.  We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off.   

• Comprehensive Health/Dental/Vision


• Direct Deposit


• Flexible Spending Account (FSA)


• Retirement Plan 403(b)


• Life Insurance


• Voluntary Benefits


• Employee Assistance Program (EAP)


• Generous PTO Plans (Sick, Vacation and Employee Leave) 


• Tuition Reimbursement


• Service Awards


• Employee Appreciation Events


• Employee Discounts

Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families.  If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career.  Please visit our careers website to access the full job description located within the job posting.  upstatecpjobs.org 

 Behavioral Health Specialist