Benefits Administrator

• Administer employee benefit eligibility, enrollments, qualifying life events, changes, and terminations for multiple client accounts.


• Support new client benefit implementations and onboarding under the direction of the Director of Benefits.


• Support benefit plan setup and ongoing maintenance within payroll and benefits administration platforms, including plan configurations, rates, eligibility rules, employer contributions, deductions, and benefit elections.


• Respond to client and employee benefit inquiries via phone and email, providing knowledgeable and professional support and escalating complex issues when appropriate.


• Audit benefits data to ensure accuracy and compliance.


• Coordinate with insurance carriers to resolve claims-related issues and routine enrollment, eligibility, or coverage discrepancies.


• Assist with identifying and resolving carrier enrollment/feed discrepancies.


• Assist with annual Open Enrollment planning, employee communications, and enrollment meetings.


• Support benefit renewals, including plan and rate updates and validation of employee elections and deductions.


• Reconcile carrier invoices and assist with benefits billing processes.


• Support COBRA administration and ACA eligibility tracking, reporting, and data accuracy.


• Coordinate closely with the Payroll team to ensure benefit elections, deductions, employer contributions, effective dates, and employee changes are accurately reflected in payroll.


• Collaborate with HR and Client Success teams to ensure seamless client service.


• Maintain recurring benefits administration schedules and follow up on outstanding items with clients, employees, carriers, and internal teams.


• Complete additional duties as assigned to support business needs.

• 2+ years of experience in employee benefits administration.


• Experience administering group health, dental, vision, life, disability, and voluntary benefit plans preferred.


• Knowledge of employee benefits regulations, including COBRA, ACA, HIPAA, and ERISA, preferred.


• Experience working within a PEO environment highly preferred; experience in HR outsourcing, insurance brokerage, or benefits administration environments also considered.


• Experience working with payroll, HRIS, and/or benefits administration platforms preferred.


• Proficiency in Microsoft Office Suite, particularly Excel.


• Ability to manage multiple client accounts while maintaining exceptional attention to detail and meeting deadlines.


• Strong customer service and relationship management skills.


• Excellent written and verbal communication skills.


• Strong organizational and problem-solving abilities with a proactive, solutions-oriented mindset.


• Bilingual (English/Spanish) required to support a diverse client base.

• Supportive, people-first team culture


• Collaborative and friendly office environment


• Hybrid work schedule available


• Opportunities for professional growth and career advancement

• Salary: $55,000–$65,000 DOE


• Health, dental, and vision insurance, 401(k) benefits


• Paid holidays and paid time off

• Prolonged periods of sitting and computer work.


• Ability to manage multiple priorities in a fast-paced environment.


• Occasional local travel to support client Open Enrollment meetings.


• Ability to lift up to 10 lbs.

Search Process

This search is being conducted in partnership with ezHIRE. If you're a detail-oriented professional who enjoys delivering exceptional client service and wants to advance your career with a growing HR organization, we'd love to hear from you. Qualified candidates are invited to apply through the ezHIRE portal.             ​​​​