Beverage & Bar Manager

Four Seasons Hotel Westlake Village is seeking an experienced Beverage Manager to develop and implement a beverage program that aligns with the hotel's outlet's overall brand and vision. This role involves training and educating restaurant staff to ensure they have a thorough understanding of the hotel's beverage offerings. Ideal candidates will have a strong background in beverage management and a passion for delivering exceptional guest experiences.

What you will do:

• Staff Training and Education: Develop and implement a comprehensive training plan focused on beverage offerings, including cocktails, spirits, and wine, to enhance staff knowledge and service quality.

• Performance Tracking: Monitor server performance metrics such as average beverage sales per guest, items sold per guest, and overall sales effectiveness.

• Menu Development: Create and regularly update beverage menus for hotel bars, restaurants, and in-room dining to ensure a diverse and appealing selection.

• Inventory Management: Effectively manage beverage inventories and cellar, ensuring optimal stock levels and minimizing dead stock.

• Cost Control: Oversee beverage cost management and contribution margins to maximize profitability.

• Program Compliance: Ensure adherence to the core beverage program across all hotel outlets and maintain high standards.

• Cocktail Innovation: Design and develop new cocktails and special drink offerings to enhance guest experiences.

• Guest Engagement: Create unique beverage experiences for hotel guests, fostering memorable interactions.

• Wine Dinner Program: Continue to expand and refine the wine dinner program, promoting wine pairings and enhancing the dining experience.

• Beverage Sales Promotion: Drive beverage sales through staff education initiatives and tasting events to increase product knowledge and customer engagement.

• Management Support: Actively contribute to the management team and provide coverage for management shifts as needed.

• Banquet Participation: Participate in banquet menu tastings to assist in upselling wine selections for groups and weddings.

What you bring:

• College education preferred

• Previous Hotel, Banquet, or Conference Services an asset

• Excellent reading, writing & oral proficiency in the English language

• Persuasive verbal and written sales instincts and rapport-building skills

• Capacity to translate customer needs and prioritizing these needs through the inquiry process with sensitivity to client engagement and participation

• Successful candidate must possess legal work authorization in the United States 

What we offer: 

• Salary Range: $82,000 - $92,000

• Company Match 401K Plan

• Complimentary stays at Four Seasons Worldwide 

• Complimentary meals in our Wellness Café

• Laundered Employee Uniform 

• Employee Assistance Program  

• Investment in your Wellbeing  

• Life Insurance  

• Complimentary on-site parking  

• Training programs, tuition reimbursement  

• Growth & Development opportunities  

Schedule & Hours:

• Full time position

• Open availability is required