Works directly with the Beverage Manager in creating, developing and implementing an effective strategy for the Beverage department
Formulates, administers and enforces departmental policies and performance standards.
Ensures departmental compliance with applicable federal and state laws governing food and beverage.
Understanding of pour cost, waste management and inventory control
Coordinates all activities on property relating to recruitment, interviewing, testing, selection, orientation, transfers, promotions, and terminations within beverage operations.
Assists in directly supervising Beverage Department team members
Understands the job duties and standards of each position that reports up to the position of Beverage Manager.
Develops training, evaluates and coordinates for the Beverage Department
Conducts training related to each job description that reports up to the position of Food and Beverage Manager.
Monitors guest alcohol consumption and responds accordingly.
Reviews and approves, as appropriate, all recommendations and suggestions to hire, transfer, suspend, promote, discharge, evaluate, assign, reward, or discipline beverage team members.
Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy.
Participates in special projects as requested by the Beverage Manager and/or the casino’s management team.
Ensures a maximum level of service and satisfaction throughout the property, in the area of beverage operations, is achieved and maintained
Demonstrated capability to prepare, understand and analyze business strategies; adept in budgeting, forecast, P&L and business planning.
Sets priorities for all shift supervisors, providing guidance and assistance as needed.
Create and utilize a comprehensive and sustainable employee engagement strategy through both formal and informal feedback as well as constant communication.
Oversees Banquet Event Order (BEO) or special events or other venues as requested by the Beverage Manager.
Performs all other duties as assigned.
QUALIFICATION REQUIREMENTS
A high school diploma or GED is required, Candidate must possess at least three years of relevant management experience with increasing levels of responsibility and accountability.
Excellent communication, organizational and analytical skills required.
Appropriate licenses, as required and ServSafe® certification, or ability to become certified, required.
Responsible Beverage Service Certification
Knowledge of HACCP standards required.
Knowledge of Point-of-Sale systems required.
Must be computer skills required in Word, Excel and Outlook.
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