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Beverage Server - Casino Bar (The Queen Casino Baton Rouge)

icon building Company : Casino And
icon briefcase Job Type : Full Time
icon geo-alt Baton Rouge, Louisiana

Job Description - Beverage Server - Casino Bar (The Queen Casino Baton Rouge)

ESSENTIAL FUNCTIONS 


  • Participate regularly in departmental and company meetings

  • Smiles, provides exceptional customer service, and always treats guests and coworkers with respect.

  • Prepares alcoholic and non-alcoholic drinks to specifications and serves them in and orderly and timely fashion.

  • Ensure guest is 21 or older before serving alcoholic beverages by accurately checking guest ID.

  • Knowledgeable in the products the company serves.

  • Properly operates the point of sales system, accounts for all service items, and keeps a balanced bank.

  • Understands salesmanship and customer service is what makes this position successful for the company and the team members.

  • Ability to uphold great communication with guest, build rapport, and engage in friendly conversations.

  • Sets and keeps workstations and casino floor areas properly stocked, clean, safe, and organized.

  • Serves drinks, greet guests, busses and runs drinks, does side work, plus any other normal functions required to service our guests under normal operating conditions.

  • Communicates all guest service opportunities and product shortages or issues to management.

  • Knows and complies with all rules, regulations and policies of the food and beverage department

  • Follows the company’s attendance policy as well as other rules and regulations set forth in the handbook.

  • Able to satisfactorily complete assignable work tasks requested by the departmental leaders

  • Must abide by all state and local liquor laws

  • Immediately report any safety hazards, problems, or maintenance issues to the appropriate party

  • Ensure customer service standards are met and retained

  • Other duties as assigned


 

QUALIFICATIONS


  • 1 year Cocktail Server experience in a fast-paced environment, required

  • Food Handler Certification, required

  • High School Diploma/GED, required

  • Must be 21 years of age or older

  • Must have basic mathematical skills

  • Must be able to work Weekends, Nights and Holidays

  • Able to effectively communicate in English via verbal and written

  • Must be able to obtain and maintain a State Gaming License, if applicable

  • Must be able to obtain and maintain a Liquor certification, if applicable


 

The Queen Casino & Entertainment and its affiliates are an equal opportunity employer.
Original job Beverage Server - Casino Bar (The Queen Casino Baton Rouge) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Casino And

Book spacious hotel rooms and event spaces at Bally's Atlantic City Hotel and Casino for a wonderful time in NJ by the water and Boardwalk.

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