Bilingual AOT Care Coordinator

Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help young people with mental illness by becoming a Bilingual AOT Care Coordinator.

The AOT Care Coordinator functions as a member of an interdisciplinary team to provide care coordination to a caseload of severely mentally ill adult’s court ordered to participate with a medication and treatment regimen. The AOT Care Coordinator supports the client, engages with community agencies/health care providers and others on the members’ behalf to ensure access to services needed to increase wellness, self-management and reduce emergency room visits and/or hospitalizations. The AOT Care Coordinator provides support to the team by providing consultation, education, information around psychosocial and/or substance abuse conditions, interventions and resources to maintain focus on outcomes and best practices.

 Essential Duties and Responsibilities 

• Conducts initial and ongoing assessments of assigned clients to document strengths, needs, goals and resources. 
• Maintains electronic case files and keeps the Supervisor/Director informed and up-to-date on client issues.
• Participates in the development/documentation/review and update of client centered comprehensive, integrated, interdisciplinary care plan in consultation with the Care Manager and other team members to ensure focus on desired outcomes.
• Maintains effective communications with clients, primary care physicians, substance abuse and mental healthcare providers, family, collateral resources and other agency staff on behalf of clients.
• Provides weekly documentation to the County on the progress of AOT clients. 
• Maintains documents, records, statistics, and other related reports in an organized, timely and accurate manner.
• Coordinates care planning with other providers of services/resources to ensure goal directed collaborative care, including care transitions.
• Works as a part of a Care Coordination team; attends and participates in team meetings to provide input/feedback around psychosocial conditions to review client status, update plans and goals and review outcomes to further program goals.
• Participates in staff meeting as well as bi-weekly supervision meeting with Supervisor/Director.
• Engages clients to participate in full treatment as listed in AOT order.
• Provides telephonic as well as face to face outreach, engagement and service planning in the field.
• Acts as a linkage to community services including medical, behavioral, residential, substance abuse, entitlement and any other needed services per interdisciplinary care plan.
• Monitors overall service delivery to clients to ensure coordination and continuity; advocates with service providers/resources as needed.
• Provides crisis intervention and follow-up.
• Other duties as assigned.

Education & Experience: 

• Master’s Degree with One year of Experience with providing direct services to people with Serious Mental Health Illness, Developmental Disabilities, alcoholism or substance abuse
• Master’s Degree in: Social Work, Psychology, Education, Rehabilitation, Occupational Therapy, Counseling, Community Mental Health, Sociology, Speech and Hearing, Physical or Recreational therapy.
• Bachelor level candidates, Two (2) years of Experience with providing direct services to people with Serious Mental Health Illness, Developmental Disabilities, alcoholism or substance abuse
• Degree in: Social Work, Psychology, Education, Rehabilitation, Occupational Therapy, Counseling, Community Mental Health, Sociology, Speech and Hearing, Physical or Recreational therapy.
• Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and Two years of experience
• Bachelor’s Degree or higher in any field with either 3 years of experience or 2 years of experience as a Health Home Care Manager servicing SMI or SED.

 Other Qualifications: 

• Bilingual in Spanish and English required
• Experienced in and demonstrated comprehensive understanding and working knowledge of the interdisciplinary planning process and the developmental treatment model.
• Knowledge of Medicaid, Social Security and other entitlements preferred.
• Excellent interpersonal skills required.
• Must have the ability and willingness to regularly travel to various locations in Nassau County, using agency vehicle when transporting consumers.
• Valid NYS Driver’s License; must take defensive driving course through agency or external provider
• Working knowledge of computer software (Microsoft Word, Outlook) and electronic health records systems
• Strong verbal and written communication skills required as well as detailed oriented, organized and ability to handle multiple projects at the same time.