Bilingual Community Health Worker

The Community Health Worker serves as a trusted liaison between the organization and the community, helping individuals and families access health services, education, and resources that support overall well-being. Focused on building relationships and promoting health equity, the CHW provides outreach, advocacy, and culturally responsive support to underserved populations. This role involves conducting home visits, facilitating health education sessions, assisting with care coordination, and connecting clients to community-based services. 

Essential Functions

• Works closely with CHW supervisor, other HWHF staff, and their Connecting NJ hubs within the region and within the municipalities that are part of that region
• Work with childbearing women aged 15-44 pre-conception, inter-conception, and postpartum, and connect with high-risk individuals, particularly those who are not yet engaged in mainstream service systems
• Maintain a minimum caseload of 25 participants in the enrolled levels, monthly
• Incorporate the use of screening tools (CHS and Initial Referral forms) to identify client risks or needs and collect data
• Refer clients to other EBHV programs, offer and provide patient contact, including the client-centered provision of health information, modeling and demonstrating skills, and reinforcing positive health choices and behaviors. Coordinate perinatal health care and other early childhood services and supports
• Have contact with high-risk women as per the Level of Service required, to identify needs and refer to appropriate resources up to 2 years or until participants are no longer in the program. Contact may include in-person visits, phone calls, emails, text messages, or WhatsApp
• Refer and provide 1:1 assistance to help clients obtain and utilize health insurance, primary care, and/or prenatal care services, family planning services, and other needed community services such as WIC, substance abuse, domestic violence, mental health, etc. 
• Utilize a strength-based approach to case management by assisting participants with setting client-centered goals to help develop non-traditional community support to address issues surrounding employment, education, housing, and transportation
• Collaborate with community partners to reduce Social Determinants of Health Issues clients encounter and refer to appropriate services
• Provide and disseminate written and oral information about available family planning health services in the community to prevent unintended pregnancies and promote the spacing of subsequent pregnancies
• Establish relationships with other health and human service providers in the community to identify and refer individuals who may benefit from CHW support services
• Document case management, complete assessments/forms, create referrals, and complete follow-up in program database to ensure continuity of services
• Participate in community engagement activities for outreach, community empowerment, and non-traditional partnerships to link families to housing, employment, transportation, food, etc.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• High School Diploma required, Associate’s degree preferred
• 1 or more years of experience working in community outreach or social services required
• Experience providing outreach to women and familiarity with Bergen and Passaic Counties' health and social services is preferred
• Bilingual fluency in English and Spanish is required 
• Excellent verbal, written and interpersonal communication skills. 
• Proficient with Microsoft Office Suite. 
• Resourceful and flexible in working with clients

DEIB Drivers for Success

PMCH aims to foster a workplace culture that prioritizes diversity, equity, inclusion, and belonging. Our collective vision is to create an antiracist organization through:

• Encouraging bidirectional and transparent communication
• Promoting a culture of belonging
• Practicing cross-program collaboration and engagement
• Engaging in continuous learning/enrichment
• Embracing inclusive representation and practices

Functional Requirements of the Role

This role may involve a range of physical, sensory, and cognitive tasks. We are committed to providing reasonable accommodation to support individuals in performing essential functions.

Immunization Policy

All PMCH employees must comply with the guidelines of our Immunization Policy.