Bilingual DC Onboarding & Training Lead-Evening Shift (Mon-Thur 4:30pm to 2:30am)

POSITION SUMMARY:

The main responsibility for this position is to provide verbal and written translation support from English-Spanish-English, ensuring that the translated version conveys the meaning of the original visual graphic or verbal conversation as clearly as possible. 

RESPONSIBILITIES:

• Translate written material from English to Spanish and/or Spanish to English, edit the wording as needed.


• Research retail operations, HR, marketing, etc. to find the most appropriate translation.


• Partner with internal clients to discuss any unclear points.


• Proofread and edit final translated versions.


• Provide internal clients with a grammatically correct, well-expressed final version of the translated text via the appropriate communication medium.


• Provide “live” translation support during group meetings, one-on-one meetings, etc., including onboarding and training support.


• Prioritize work to meet deadlines.


• Uphold confidentiality when involved in sensitive conversations.


• Other projects and responsibilities as assigned.


• Must be able to work in all departments performing various functions of the Merchandise Processor position.

QUALIFICATIONS:

• 2+ years’ experience teaching or translating English to Spanish


• Ability to speak fluently in both English and Spanish


• High degree of proficiency Google applications (Docs, Sheets, Slides, Gmail)


• Strong organizational, prioritizing, interpersonal, problem-solving skills


• Strong verbal and written communication skills


• Demonstrated collaborative skills and ability to work well within a team


• Ability to work in a fast-paced and deadline-oriented environment


• Self-motivated with critical attention to detail, deadlines and reporting

SKILLS:

• Advanced knowledge and experience with Google applications


• Excellent oral and written communication skills as well as presentation skills


• Excellent organizational skills with ability to work well under pressure and deadlines


• Ability to work well with others and a variety of communication styles and skills


• Ability to take initiative and manage multiple projects to timely completion

PHYSICAL REQUIREMENTS:

• Lift, carry, push, pull, reach, grasp, bend and stack cartons for up to 10 hours at a time


• Stand for long periods of time and walk continuously 


• Pull merchandise from multiple levels of shelving or move merchandise as needed


• Climb stairs and perform work at platform heights up to 60 feet


• Lift up to 50lbs. Specific weight requirements may vary within each department