Bilingual Dispatcher (Mandarin/English)

Job Summary:
We are seeking a detail-oriented and reliable Bilingual Dispatcher (English/Mandarin) to support our transportation operations in Port Reading, NJ. This on-site role is responsible for coordinating and tracking LTL and FTL shipments, ensuring timely delivery, and maintaining clear communication with carriers, drivers, and internal teams.

Key Responsibilities:

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  Dispatch and coordinate LTL and FTL shipments from pickup to final delivery

  
  


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  Monitor shipment status and proactively follow up on delays, issues, or exceptions

  
  


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  Communicate with carriers, drivers, brokers, and customers in both English and Mandarin

  
  


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  Post, book, and manage loads using DAT Load Board

  
  


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  Verify rate confirmations, delivery details, and documentation accuracy

  
  


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  Maintain accurate shipment records and update internal systems in a timely manner

  
  


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  Support daily transportation operations and assist with problem resolution as needed

  
  

Qualifications:

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  Bilingual in English and Mandarin (spoken and written)

  
  


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  At least 2 years of experience as a dispatcher or transportation coordinator

  
  


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  Hands-on experience with DAT Load Board

  
  


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  Solid understanding of LTL and FTL shipping operations

  
  


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  Strong communication, organizational, and follow-up skills

  
  


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  Ability to work on-site, full-time, in Port Reading, NJ

  
  

Preferred Qualifications:

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  Experience working with multiple carriers and brokers

  
  


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  Familiarity with TMS or logistics management systems

  
  


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  Ability to work in a fast-paced, deadline-driven environment

  
  

Work Schedule:

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  Full-time, on-site

  
  


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  Monday–Friday (8:30AM - 5PM)
  
  

  
  

Pay: $21 - $24 per hour