Bilingual Healthcare Interpreter

Location: Malcom Randall VAMC Gainesville,Gainesville, FL.

Job Title: Bilingual Healthcare Interpreter

Job Type: Full-Time

Duties:

• Provide three-way telephonic interpretation services for LEP (Limited English Proficiency) veterans and designees, facilitating communication with VA employees, including clerks, registered nurses, and healthcare providers.
• Conduct interpretation for healthcare discussions, including explanations of treatment plans, obtaining consents, and other necessary communications, ensuring accuracy and clarity.
• Coordinate seamless interaction over the phone between the veteran/designee and VA employees using more than 200 languages to support comprehensive patient care.

Requirements:

• Valid certifications in language interpretation and adherence to HIPAA standards.
• Proficiency in handling calls with limited English-speaking individuals, particularly with experience in Spanish as it is the most commonly used language for this contract.
• Availability to provide interpretation services 24/7, 365 days a year, to meet the flexible and around-the-clock needs of the VA Health System.
• Prior experience working with LEP individuals in a healthcare environment is highly preferred.