Billing and Estimating Coordinator

Metro Fire + Security has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service. We are a family-owned business that prides itself on customer service and integrity. Our staff of friendly and experienced professionals are dedicated to proving quality service.

From initially selling and servicing fire extinguishers, we have transformed ourselves into a full-service fire and life safety corporation. We now specialize in sprinkler system testing, repair and installation, kitchen and restaurant systems, fire alarm design, installation and service, backflow prevention devices, full service alarm monitoring, fire pump repair and installation, and underground hydrant repairs and installation, among the many services we offer.

Great company culture with room to grow.

The Billing and Estimating Coordinator is primarily responsible for accessing service tickets, ensuring all equipment, tools and work is accurately accounted for, verifying the invoice rate matches the contract rate, and submitting the invoice to the customer. A desired candidate is detail-oriented, organized, has excellent written and verbal communication skills, and has experience with billing/ invoicing. 

Responsibilities

Access service tickets after technician’s finishes work and ensure all work is properly recorded

Ensure technicians complete reports with 100% accuracy and invoice the service provided by the contract 

Ensure all work, equipment, tools, fees, etc. are included in service ticket; if not included, get the appropriate information, and add it to the service ticket

Carefully review service contact for errors, and confirm pricing and services are correct

Input special service notes, as needed

Answer customer calls requesting service and other related issues – gather detailed information and basic overview of issue(s)

Perform other related duties as assigned or required 

Highschool Diploma or GED

Two (2) years prior billing, invoicing and/or accounting experience

Ability to work full-time, Monday – Friday, between the hours of 7:00 AM – 5:00 PM

High precision/ detail-oriented

Excellent written and verbal communication skills

Meticulous, focused, and analytical

Ability to prioritize and manage multiple responsibilities simultaneously

Capable of staying on task and completing tasks with minimal supervision

Desire and ability to work effectively as part of a team

Preferred

Experience working in fire protection industry

Experience working in Profit Zoom, Building Reports, Compliance Engine, and/ or Paylocity

Working knowledge of Microsoft Office Suite

Benefits

Medical

Dental

Vision

Paid Time Off

Paid Holidays

401(k) matching