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Billing Specialist

Job Description - Billing Specialist

We are seeking a detail-oriented Billing and Accounts Receivable (A/R) Specialist to manage our regional utility billing operations. This role is critical to ensuring our revenue is accurately and timely invoiced. The ideal candidate will have a keen eye for detail and the ability to work independently to meet tight deadlines.


Responsibilities:



  • Invoicing: Develop invoicing products to meet clients needs. Ensure all completed work is invoiced accurately and promptly.

  • Paperwork Management: Verify the accuracy of required paperwork and provide administrative support to field supervisors.

  • Organization: Categorize work orders, employee hours, equipment hours, and other billing-related items.

  • Communication: Maintain effective communication with General Foremen, field staff, and departmental supervisors via email, reporting results as necessary.

  • Proactive Inquiry: Actively seek information related to billing and communicate clearly and accurately with both office staff and utility partners.

  • Invoice Distribution: Issue and distribute invoices.

  • Department Collaboration: Work with other departments to ensure billing accuracy.

  • Vendor Relations: Address vendor questions and assist with customer account reconciliations.

  • Reporting: Prepare and present analytical reports.

  • Issue Resolution: Resolve any billing issues or mistakes.

  • Documentation: Prepare proper documentation for billing support and submit invoices to customers.

  • Customer Service: Process and complete all phone and email requests, including inquiries from subcontractors and field personnel.


Qualifications:



  • Must be highly organized and detail-oriented.

  • Ability to work independently with minimal supervision.

  • Strong communication skills to interact with field and office staff.

  • Proactive approach to asking questions and resolving billing issues.

  • Comfortable working under tight deadlines.


Requirements:



  • advanced knowledge of Excel

  • PowerBI



Benefits:



  • $16.00 - $26.00 per hour




We value the contributions of our Billing and A/R Specialist in ensuring the financial health and operational efficiency of our utility billing operations. If you are detail-oriented and thrive in a dynamic environment, we encourage you to apply.

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