Billing Specialist (DTLA)

A top -Tiered AMLaw 100 Firm is searching for a Billing Specialist with at least 4yrs of experience. 

The Billing Specialist is responsible for performing routine and advanced billing functions, including but not limited to review and maintenance of client bills, compliance with client billing requirements, and electronic billing.  As well, they would be responsible for resolving billing related issues from internal and external clients.  The Billing Specialist coordinates with Accounting and/or other departments to resolve billing process questions/issues.

Some Responsibilities

• Review and maintenance of client bills:
•  Auditing client bills, including reviewing time and expenses for rate compliance, narrative corrections, transfers and other billing issues, as well as finalizing invoices.
• Compliance with client billing requirements:
•  Familiar with any special billing requirements of assigned clients.
• Electronic Billing:
• Preparing invoice file(s) sent to the client; reviewing the file in eBilling Hub to verify accuracy and compliance with the client’s billing guidelines and resolution of e-billing issues.
• Ensure that all e-billing issues, including deductions, are monitored and resolved timely and provide submission and problem-solving assistance where needed.
• Technical and logistical tasks with internal staff, vendor staff, and client’s designated personnel when clients transition to electronic billing.
• Work collaboratively with supervisor to support client e-billing systems, including user and security administration, entering budgets, status reports, and matter profiles in various sub-systems.
• Perform ad hoc analyses of complex client accounts in regard to collections, rates, and reduced and rejected invoices.
• Act as a liaison between billing attorneys and billing secretaries, attorneys, and/or organization (customers) and the billing staff.
  

Qualifications

• Software systems, particularly:
• Elite 3E
• eBilling Hub
• MS Office Suite (Word, Excel, Outlook, PowerPoint)
• Collaborati, Serengeti, DataCert (ShareDoc), CounselLink.
• Other hardware/software as required

Experience

• Bachelor’s degree in Business, Finance, Accounting, or equivalent, preferred.
• Minimum of Four(4) years’ billing/eBilling experience in a law firm environment.
• Experienced with Elite 3E and eBilling; eBilling HUB preferred.
• Must have an exemplary customer service mindset, be highly motivated, and enjoy a team-oriented atmosphere.
• An ownership mentality, a commitment to proactive communication and exceptional follow- through skills are essential for success in this position.
• Strong knowledge of MS Excel (VLOOKUP, Pivot Tables, SUMIF and similar functionality).