Billing Team Lead

Perform advanced billing functions and serve as the lead resource for day-to-day coordination of billing activities for assigned business units. This position supports the Billing Supervisor by helping monitor workflow, resolve complex billing issues, assist with training, and promote timely, accurate invoice processing and submission.

Performs all duties in full compliance and accordance with corporate policies, contracts, accounting close deadlines, internal controls, and/or external regulatory reporting requirements.

• Create and review customer invoices and credit memos for assigned business unit reporting segments using applicable ERP systems and customer billing platforms
• Serve as the primary escalation point for complex billing questions, contract interpretation issues, invoice corrections, and customer submission requirements
• Coordinate daily billing priorities and assist the Billing Supervisor with balancing workload, addressing backlogs, and meeting critical month-end and customer deadlines
• Review supporting documentation for completeness, required approvals, pricing accuracy, billing triggers, and compliance with contract terms and departmental procedures
• Work closely with field operations, marketing personnel, collections, accounting, and eInvoicing teams to research and resolve billing disputes and submission exceptions
• Monitor timely invoice submission to customers via email, mail, or electronic invoicing portals and help track rebills, rejections, and open issues
• Assist with training, onboarding, and providing day-to-day guidance to Billing Coordinators and Sr. Billing Coordinators on billing procedures, systems, and customer requirements
• Prepare and maintain billing trackers, audit support files, and ad hoc reporting related to invoice status, unbilled items, exceptions, and process performance
• Identify process improvement opportunities, participate in ERP and eInvoicing testing, and assist with updates to billing procedures and desktop documentation
• Backup the Billing Supervisor on designated non-managerial activities and provide coverage for critical billing functions as needed
• Other duties and special projects, as assigned

• High School Diploma or GED
• Minimum 7 years of billing or accounts receivable experience using a major ERP system such as Oracle, PeopleSoft, or SAP
• Minimum 2 years in a senior-level billing role with demonstrated experience providing training, workflow guidance, or lead support to other staff
• Advanced knowledge of contract billing specifications, legal contract and purchase order terms, pricing structures, billing triggers, and customer invoice submission requirements
• Experience with third-party eInvoicing systems such as Visual Manufacturing, D365, Oracle, or similar platforms
• Strong Excel and reporting skills, including ability to create and maintain billing trackers, formulas, and reconciliations
• General understanding of accounting principles, month-end accrual support, and internal control requirements
• Able to perform all key functions of a Sr. Billing Coordinator while operating as a lead resource for the team

Preferred Qualifications

• Associate degree in business, accounting, or related field
• Oracle or other ERP AR/Billing experience
• Prior team lead, project coordination, process improvement, or systems testing experience
• Experience in drilling operations, drilling services, rig technologies, manufacturing, or other complex contract billing environments