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B-Level Technician

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Job Description - B-Level Technician



Reports To: Service Manager/Shop Foreman


Job Summary:


The B-Level Technician is responsible for performing intermediate-level diagnostics, repairs, and maintenance on commercial trucks. This role bridges the gap between entry-level and master technicians by handling more complex repairs while continuing to develop expertise in engines, drivetrains, electrical systems, and hydraulic components. The B-Level Technician works efficiently to minimize vehicle downtime and supports the A-Level Technicians in advanced repairs when needed.


 


 


Key Responsibilities:


Diagnostics & Repairs:




  • Perform medium to complex repairs on engines, transmissions, brakes, suspension, and electrical systems.




  • Diagnose check engine lights, sensor failures, and electrical issues using diagnostic tools.




  • Repair and replace belts, hoses, radiators, alternators, starters, and batteries.




  • Conduct basic driveline and powertrain repairs, including clutches and differentials.




  • Assist A-Level Technicians with major engine and transmission overhauls.




Preventive Maintenance & Inspections:




  • Perform DOT inspections and ensure vehicles meet federal and state compliance.




  • Conduct preventive maintenance services such as oil changes, fluid exchanges, and filter replacements.




  • Identify and document potential issues before they lead to major failures.




Brake, Suspension & Drivetrain Work:




  • Repair and replace air and hydraulic brake components.




  • Perform alignment adjustments, steering, and suspension repairs.




  • Replace and adjust clutches, U-joints, wheel bearings, and seals.




Electrical & Aftertreatment Systems:




  • Diagnose and repair lighting, wiring, and battery systems.




  • Perform DPF (Diesel Particulate Filter) regeneration and basic aftertreatment troubleshooting.




Shop Efficiency & Teamwork:




  • Work closely with A-Level Technicians, service advisors, and parts staff to complete repairs efficiently.




  • Maintain a clean and safe workspace, following OSHA and dealership safety guidelines.




  • Keep accurate repair records and documentation for warranty and customer records.




Qualifications




  • Proven experience as a B-Level Diesel Technician or equivalent role




  • Strong proficiency in anti-lock brakes, chassis electrical systems, cylinder head R&R, drivetrain repair, and fuel systems




  • Ability to perform general troubleshooting, mechanical and electronic engine work, and drivetrain rebuilds




  • Working knowledge of Cummins and Eaton systems with completed online and instructor-led training preferred




  • Must maintain state certifications and demonstrate progress toward OEM hands-on and web-based training completion




  • CDL preferred




  • Strong problem-solving, time management, and organizational skills




  • Proficient in reading service manuals, wiring diagrams, and diagnostic data




  • Team player with a positive attitude and commitment to continuous improvement




  • Valid driver’s license and acceptable driving record




 


 


Physical Requirements




  • Ability to lift up to 75 pounds and perform physically demanding tasks




  • Frequent standing, walking, bending, kneeling, and reaching in and around vehicles




  • Ability to work in a shop environment with exposure to noise, fumes, and moving mechanical equipment




  • Comfortable working in a range of temperatures (shop bays, outdoor yard, test drives, etc.)




  • Must be able to safely operate diagnostic tools and shop equipment




  • Must wear required personal protective equipment (PPE) such as safety glasses, gloves, and steel/composite-toe boots




 


 


Benefits


White’s International Trucks invests in your success—on and off the job. Our comprehensive benefits package for full-time employees includes:




  • Medical, Dental, and Vision Insurance (multiple plan options)




  • Health Savings Account (HSA) with company contribution




  • Flexible Spending Account (FSA) options




  • 401(k) with Company Match – 50% match up to 6% of contributions




  • Company-Paid Basic Life Insurance with AD&D coverage




  • Short- and Long-Term Disability Plans available for purchase




  • Optional Supplemental Insurance (Critical Illness, Accident, Hospital Indemnity, additional Life coverage)




  • Paid Vacation, Sick Leave, and Holidays




  • Uniforms Provided and annual boot reimbursement




  • Paid training and certification incentives through our Technician Roadmap




  • Expense card, vehicle allowance, or mileage reimbursement (varies by role and region)




  • Opportunities for career growth and advancement to A-Level Technician and leadership roles




  • Supportive, family-driven culture centered on safety, teamwork, and long-term success






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About the Company

White's International Trucks Greensboro

Reports To: Service Manager/Shop Foreman Job Summary: The B-Level Technician is responsible for performing intermediate-level diagnostics, repairs, and maintena...

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