BMC ITSM Solution Architect

Company : System Canada Technologies

Job Type : Full Time

New York, United States

Number of Applicants

000+

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Job Description - BMC ITSM Solution Architect

Company Description

SCT resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.

Job Description

ITSM Solution Architect needed for a leading global IT organisation that defines, designs and delivers IT-enabled business solutions that help Global 2000 companies win in a flat world. These solutions focus on providing strategic differentiation and operational superiority to clients. Clients are assured of a transparent business partner, world-class processes, speed of execution and the power to stretch their IT budget by leveraging the Global Delivery Model which they have pioneered. You will be responsible for the delivery of a major program of their internal IT Roadmap which is predominantly based on ITSM and the BMC Remedy 7.6 ITSM suite product.

You will be involved with detailed planning along with the project manager, diligence and analysis of the existing environment, input within the high level and detailed design/architecture (which will be a living document all through-out the project) and creation of use-cases/test-cases, build-out and testing of the new environment, and finally, taking the new system into production.

You will have the following:

Strong design and architecture experience
Excellent BMC Remedy Suite v7.6.04 hands-on implementation knowledge
Excellent knowledge of BMC Incident, Problem, Change, Configurations management a must
Very Good knowledge using Atrium CMDB, Remedy Knowledge Management (RKM), Service Request Management (SRM), and Analytics required
ITSM and ITIL v3 framework and solutions for Enterprise Service Management
Excellent understanding of Service Management solutions design best practices
Capable of implementing business and technical service catalogues
Implementation experience in various integration methodologies and have performed integrations of B2B applications.

Original job BMC ITSM Solution Architect posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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BMC ITSM Solution Architect

Job Description - BMC ITSM Solution Architect

Company Description

Job Description

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