BMC Remedy Consultant

This resource will assist in the process of reviewing existing numbers and at the request of agencies creating new billing or customer numbers.
MN.IT uses a customized solution of BMC Remedy on Demand (COSWeb) to perform IT billing services each month.
The desired outcomes are a fit-gap analysis that will help identify where existing billing processes need to be formalized as well as identifying deficiencies in the current use of the COSWeb product used to create the

billing codes and customer numbers. Project Deliverables
Telesoft analysis of customer numbers and associated service billing information is completed as directed
Analysis is completed for agency teams
Financial staff are coached on Telesoft and BMC Remedy on Demand functionality

Telesoft analysis of customer numbers and associated service billing information is completed as directed
Analysis is completed for agency teams
Financial staff are coached on Telesoft and BMC Remedy on Demand functionality

All your information will be kept confidential according to EEO guidelines.