BOH Shift Lead

Back-of-House Team Leader (Full-Time)

Chick-fil-A Gateway — Lane County, OR

"Be part of Lane County's Most Caring Company — where great food is only the beginning."

Why this role matters

In our high-volume kitchen, every sandwich, nugget, and waffle fry is a leadership moment. Our Back-of-House Team Leaders coach crews, drive production, and protect the Chick-fil-A brand with uncompromising food safety and quality.

What you'll get to do:

Lead

• Own the entire hot-food line, cold-prep, and dish loop across a operational week
• Set positions, manage breaks, and keep every Team Member safe, focused, and fueled
• Make the call in real time — you're the primary decision-maker on your shift

Coach

• Train, evaluate, and celebrate Team Members using the SERVE model (See the Future, Engage & Develop Others, Reinvent Continuously, Value Results & Relationships, Embody a Leader's Heart)
• Run daily huddles that turn tasks into purpose — reminding each person why the chicken matters
• Give honest feedback to peers and team members in the moments that count

Optimize

• Hit and hold top-20% chain benchmarks in Taste, Speed (under 5 minutes), and Food & Paper Cost
• Adjust prep, thaw, and deployment plans on the fly — balancing labor with demand
• Partner with Inventory, Vendors, senior leaders, and the CFA Support Center to keep the kitchen future-ready

Who you are

• Required: Prior shift lead, supervisor, foreman, or formal team leader experience in any industry.
• Strongly preferred: Experience in a high-volume restaurant kitchen (QSR, fast casual, or full service)
• A servant-hearted leader who's calm under fryer-fire, decisive with data, and hungry for wisdom
• Able to lift 40 lbs, hustle on your feet, and commit to a Full-Time schedule including Friday and Saturday closes (no Sundays)

What's in it for you

• $22/hour starting, reviewed every 6 months
• Medical, dental, vision, life insurance, and 401(k)
• Up to $25K in annual scholarships and leadership travel to the CFA Support Center in Atlanta
• Sundays off, predictable scheduling, free shift meals, and a people-first culture
• A clear runway to Shift Lead → Supervisor → Director — plus coaching from an Operator who invests in business-builders

How to apply

1. Submit your résumé through the application
2. Complete the questionnaire (about 15 minutes — bring your honest answers, not your polished ones)
3. Selected candidates will be invited for interviews with the People and BOH leaders

Applications reviewed on a rolling basis.

"Food is essential to life; therefore, make it good."

— S. Truett Cathy

Benefits

• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Employee discount
• Paid training