BOH-Prep-Team-Americana

Prep Team Member - The Americana at Brand

Operational Team Member Role (100% Restaurant)

Description:

At Chick-fil-A, the Food Prep Team Member role is more than a role, it’s an opportunity. A Prep Team Member will be responsible for salads, warps, produce, and other food preparation needed in the restaurant. They must have a sense of urgency and motivation to work alongside the Kitchen Leader as they work independently to maintain a clean, efficient, and proactive workspace. They will work towards a food safe environment by ensuring temperatures, holding times, and Fruit and Vegetable concentration levels. As a Food Prep Team Member, you will support the team to ensure we’re delivering quality food day in, day out. 

Main Areas of Responsibility:

• Food Safety
• Fast & Accurate Service
• Cleanliness
• Engagement in Positive Work Environment

Food Safety:

• Ensure salads, wraps, produce, etc., are within holding times 
• Consistently monitor temperatures 
• Follow all operating procedures to avoid cross contamination, and ensure a food safe environment 
• Monitor equipment, produce, prep areas, and others to ensure things are to standard. 

Fast & Accurate Service:

• Have a knowledgeable understanding of official procedures and carry them out in a time efficient manner. 
• Accomplish tasks with a sense of urgency
• Uphold speed of service times for dine in, carry out, and 3rd party orders that are in line with the stores current goals
• Ensure that every order is being completed accurately so that our order accuracy score remains in line with stores current goals

Cleanliness:

• Use and clean equipment according to procedure
• Ensure that the environment is clean and well maintained for both guest appearance and team member safety.
• Cleaning tasks include: dusting, scrubbing, mopping, wiping down, organizing and additional deep cleaning tasks. 
• Be proactive in cleaning tasks and activities while keeping in mind that cleaning tasks can and should be paused to serve guests first. 
• Maintain clear and safe walkways, free of dirt, debris, or spills.
• Ensure cleanliness and deep cleaning of restrooms. All team members should and will be expected to clean toilets.
• Be an active participant in a culture of cleanliness and care
• Cleaning areas include all interior spaces in the restaurant as well as the patio, exterior walls, trash containment areas, and nearby public areas such as sidewalks and bushes.

Engage in a Positive Work Environment:

• Be a positive influence on those around you by coming to work prepared to work with a good attitude
• Help the continual improvement of the store by ensuring you and those around you are working according to procedure
• Ensure that all guest facing interactions are performed in a positive manner including dealing with difficult or disgruntled guests
• Show genuine care towards your co-workers, just as they are expected to show you the same level of respect and care.
• Ensure healthy and positive communication, focused around work related activities, are taking place between yourself and your co-workers. This communication doesn’t take precedence over guest service

Additional Requirements:

• Physical Requirements
• Availability Requirements

Physical Requirements:

• Standing/Walking for the entire duration of shift
• Kneeling, bending, lifting, reaching, carrying, pushing, pulling, climbing step stool, but not limited to these.
• Lifting objects up to 50lbs
• Polite tone of voice and manners towards guests and co-workers
• Positive facial expressions
• Usage and reading of computers, tablets, screens.
• Cleaning restrooms
• Restrictions as to appearance including, hair color and style, nail color and style, makeup, but not limited to these, will be discussed in depth during interview/orientation.

Availability Requirements:

• Team Members must be able either to open or close with their availability. Team members can be scheduled for mid shifts but availability is based around those who can either open or close the restaurant.
• Team members must be available to work Friday and Saturday.
• Team members must be available to work holidays, excluding Christmas and Thanksgiving. 

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule