Boiler Service Technician

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide accurate field assessments of newly installed equipment to ensure compliance with local code and manufacturers’ recommended installation guidelines. 

• Work with the installing contractors (mechanical, plumbing, electrical, and controls) to address all questions and concerns before startup 

• Perform factory-authorized startup on newly installed equipment and submit required documentation. 

• Provide short technical training for on-site personnel on the newly installed equipment. 

• Communicate with customers, contractors, or other service technicians both on-site and via telephone concerning product and service issues.  

• Troubleshoot and repair all service-related customer complaints on equipment sold by Taft. 

• Work closely with Taft’s inside sales and product support teams to review specifications and construction documents to assure proper application of the equipment and controls sold by Taft. 

• Complete jobsite walkthroughs to include documentation of existing equipment, measurements, and drawings to assist in retrofit opportunities 

• Maintain and keep current on knowledge of the products, techniques, tools, and materials for proper servicing of equipment. 

• Participate in cross-functional, new product, and problem-solving teams as necessary. 

• Perform other related duties as assigned. 

• Overtime on an as-needed basis. 

QUALIFICATIONS        

• Flexible, able to work independently on the job site, attention to detail, and able to learn new products and systems quickly. 

• Computer knowledge preferred, and knowledge of appropriate boiler/burner-related standards. 

• Ability to work from electrical schematics, drawings, plans, or specifications. 

• Possess hands-on skills and knowledge to troubleshoot, test, and complete required repairs and maintenance on commercial HVAC systems (including boilers, burners, motors, automation/controls systems, and associated electrical systems). 

• Possess excellent written and verbal communication skills. 

• Ability to effectively manage diverse relationships with project team members, including engineers, contractors, clients, and end users. 

• Effectively troubleshoot and work through issues as they arise, understanding that every setting is new and different.    

• Well organized and detail-oriented. 

• Self-starter, takes ownership of the work performed. 

• Must have a valid Driver’s License. A company vehicle will be provided.  

EDUCATION and/or EXPERIENCE  

• Associate's Degree, preferred, not  

• HVAC course completion is a plus 

• Minimum 3-5 years of previous field experience in the heating and domestic water heating industry . 

• Knowledge of electrical/electronic systems, communications, controls, and hardware is a plus 

• Knowledge of installation, operation, and maintenance requirements with steam and gas-fired equipment is a plus 

The expected salary range for this position is $41.00 - $48.00 hourly. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable laws.

PHYSICAL DEMANDS                                                                                                                                            

• While performing duties of the job, the employee is required to sit, stand, walk, use hands to handle objects, tools, or controls, reach with hands and arms, and talk and hear. 

• Ability to climb ladders, enter confined spaces (when needed), and use rigging equipment 

• Employee will occasionally lift and/or move up to 50 pounds 

• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  

• Travel required – Approx. 10-15% of the time 

WORK ENVIRONMENT    

• Boiler room environments with occasional office environments 

• Noise level is minimal with intervals of spikes. 

• Required to wear proper PPE and utilize other safety equipment as while present on job sites and in the shop.