Branch Manager

Branch Manager – Dee Brown Library

Central Arkansas Library System (CALS) Location: 6325 Baseline Rd, Little Rock, AR 72209

The Central Arkansas Library System (CALS) is seeking an experienced, engaged, and service-minded Branch Manager to lead the Dee Brown Library.

About the Role

The Dee Brown Library is a heavily utilized, service-intensive public library serving a diverse and vibrant community. The library functions as a critical resource for individuals facing economic, educational, technological, and social barriers and is committed to providing welcoming, equitable service to all.

This position requires a highly visible, hands-on leader who is willing to work alongside staff in a fast-paced, high-touch public service environment. The Branch Manager must consistently and fairly enforce policies, address challenging situations directly, support staff in navigating complex public service interactions, and maintain a safe, welcoming, and respectful environment for patrons and employees.

Essential Duties

• Oversee day-to-day branch operations


• Train, supervise, and evaluate library staff


• Plan, coordinate, and promote programs and services


• Build strong relationships through proactive community outreach


• Ensure excellent customer service and a positive patron experience

Qualifications

• ALA-accredited MLS, current work toward an MLS, or the equivalent of a four-year college degree plus three years related experience and/or training is required


• Previous related management experience or an equivalent combination of education and experience is strongly preferred


• Strong judgment, emotional intelligence, adaptability, and resilience, with the ability to navigate complex public service situations with compassion and appropriate boundaries


• Knowledge of electronic information services and library technology is required


• Must be willing and able to obtain and maintain a Notary Public commission in the State of Arkansas


• Spanish language skills are highly desirable. Employees who meet CALS qualifications for bilingual proficiency may be eligible for language differential pay

Schedule

This full-time position includes some nights and weekends.

Compensation & Benefits

• Starting salary is $55,307.00 annually


• Comprehensive benefits package including:


• Medical, dental, and vision insurance


• Company-paid retirement


• Life insurance


• Paid time off


• Holiday pay

How to Apply

Apply online at cals.org and submit a résumé and cover letter.

Position open until filled.