Breakfast Attendant

POSITION DESCRIPTION

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Position: Breakfast Attendant

Reports to: General Manager

Purpose of the Position:

Our guests are our most important asset. Involvement, teamwork, and commitment are the values that govern our work. This position assists the servers/bartenders and provides assistance in the restaurant by ensuring that all tables are cleared, cleaned and reset for arriving guests. This role requires you to adhere to the hotel and brand standards. You will also be required to be friendly, courteous, helpful, timely, and professional, always offering our guest a high level of satisfaction.

Essential Responsibilities:

1. Greets and welcomes guests with a smile at the tables, may bring water/bread, etc. to table and other items as requested in a prompt manner.

2. Removes all dirty dishes, silverware and glassware in the dining room and delivers to the dish washing area in the kitchen.

3. Restocks service stations and other areas of restaurant with necessary supplies, i.e., clean dishes, glassware, silverware, ice, etc.

4. Responsible for setting up tables with china, glass and silver that is always clean, polished and free of visible wear and tear.

5. Responsible for ensuring that the restaurant floor is clean and free of spills.

6. May need to run food in busy times.

7. Complete opening and closing side worksheets assigned by management for

each shift.

8. Declares tips according to IRS standards.

9. Communicate with guests, supervisors, co-workers in a courteous manner at all times.

10. Honors all guest requests—to go out of our way to accommodate our customer’s special needs remembering that “No” is never the answer to our guests’ request.

Other Responsibilities:

• Attends company orientation and other meetings as required.


• Adheres to all policies and procedures.


• Is expected to perform any related duty as requested by supervisor.


• Teamwork.


• Follows safety, security and emergency procedures and rules.


• Observes proper sanitation and cleanliness procedures.


• Utilizes protective equipment.


• Reports accidents, injuries, hazards, near misses, defective equipment, property damage or loss to supervisor.

Physical Demands/Abilities:

1. Knowledge of food and beverage preparation and service.

2. Communicate effectively with guests and co workers, i.e., provide information, answer questions, etc.

3. Stand and/or walk for varying lengths of time, often long periods.

4. Must be able to lift fifty (50) pound.

5. Requires manual dexterity.

6. Work in an environment that is noisy, demanding and physical with fluctuating adverse temperatures.

7. Frequent reaching, twisting, bending, stooping, walking, standing, handling, and smiling.