Business Analyst

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.

With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.

Procom’s areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy

Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)

Support for monthly and quarterly reports and dashboards from existing databases and various tools for the Consumer Channels Marketing organization.

• Channel Metrics, Analysis, and ad hoc reporting requests (i.e. Channels sales for Component and Branded CPU business, Channel Membership program and Points benefit metrics) 
• Program support for Mobile Specialty Retail and Small Format Retail, including but not limited to metrics, analysis, tools support, and other ad hoc program-related requests 
• Operations support for Business segment, including maintaining key indicators, metrics, and dashboard 
• Engage with HQ and geo retail, channel and IT, SEO analysts on basic data and cube/tool related issues 
• Documentation of CCG (Consumer Channels Group )Operations business processes for a ‘desk manual’ 
• Special projects related to channel research, benchmarking, or advanced analytics 

This role requires someone with at least 3 years of experience in a similar Business Analyst role

• Advanced Excel skills and strong analytical skills 
• Clear communication skills, proven analytical skills, and problem solving skills 
• Attention to Detail, Ability to mine and analyze large datasets, tools-savvy 
• Proficient in PowerPoint and Microsoft Office 
• Ability to work independently 
• Excel tools, Add-ins and modern reporting engines (Microsoft BI etc) 
• SQL 
• Excellent communication and collaboration skills 
• Ability to quickly digest complex data 
• Ability to manage varying workloads and work with a variety of stakeholders in a dynamic and changing business environment 
• Fluency in Chinese/Mandarin a plus