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Business Analyst/Warehouse Consultant

icon building Company : Rf-smart
icon briefcase Job Type : Full Time
icon geo-alt Jacksonville, United States

Job Description - Business Analyst/Warehouse Consultant


Business Analyst/Warehouse Consultant; RF-SMART for NetSuite

US East Office (Jacksonville, FL)

 



We exist to transform our customers and change lives.






Summary:

The BA/Warehouse Consultant will be responsible for the design, training, configuration, testing and supporting the post implementation of the RF-SMART data collection software application for the NetSuite ERP system. With a broad understanding of general warehouse operations, best practices and business processes, the consultant leads the Post Go Live effort directly for customers.

 

Essential Duties and Responsibilities:



  • Deliver detailed warehouse data collection solutions using RF-SMART for the NetSuite ERP application

    • Areas of concentration will be receiving, inventory control, picking and light production



  • Assist customer with application design, setup, testing and training

  • Advise customers on best practices in the areas of warehouse setup, receiving and shipping

  • Be the main point of contact for key customers

  • Work effectively with staff members and executives at all levels within customer organizations

  • Assume role of Trusted Advisor to customers and be comfortable as primary contact to provide product information and best practice solutions

  • Communicate suggested enhancements to development team

  • Install and test customer approved enhancements made to the base application

  • Troubleshoot and address reported issues from Customers either through NetSuite ERP or through the RF-SMART data collection software

  • Monitor shared email address and take action on Customer requests


 

Education and Experience:


  • Bachelor degree in a supply chain related discipline or equivalent work experience

  • Warehouse operational experience desirable

  • Working knowledge of an ERP supply chain or warehouse management software solution desirable

  • Experience with NetSuite would be an advantage 

  • Based in Jacksonville, FL or Highlands Ranch, CO

  • Good written and verbal communication skills

  • Excellent presentation skills (Web Demo experience desirable)

  • Ability to setup data in the NetSuite ERP for testing of the RF-SMART data collection system

  • Self-motivated with ability to work on multiple projects independently

  • Occasional travel may be required up to 30%


 



Employer does not sponsor applicants for employment visa status (e.g., H-1B visa status)

 



General Information:

The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.






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