Business Development Center Sales Representative

Capital Ford of Charlotte is looking for a high‑energy, customer‑focused Business Development Center (BDC) Sales Representative to join our fast‑moving, high‑traffic dealership. Our BDC is already strong and consistently busy, and we’re ready to add another standout performer who can keep up with the volume and help drive even more growth.

In this role, you’ll connect with a large number of prospective customers, manage a steady stream of inbound and outbound leads, and turn inquiries into real sales opportunities. The ideal candidate excels at communication, thrives in a fast‑paced environment, and knows how to build quick rapport while maintaining accuracy and professionalism.

If you’re motivated, and adaptable, we’d love to meet you.

BDC Sales Representative Compensation and Benefits: 

• Competitive Pay     


• Health Insurance   


• PTO    


• 401(K)   

BDC Sales Representative Responsibilities: 

• Respond promptly to incoming leads via phone, email, or online inquiries


• Manage and prioritize leads to ensure timely follow-up


• Engage with potential customers to understand their needs and preferences


• Provide information about products, services, and promotions


• Highlight product features, benefits, and value propositions


• Stay informed about industry trends, competitor offerings, and market demands.


• Collaborate with other BDC team members, sales representatives, and departments


• Input accurate and up-to-date information into the CRM system


• Other duties assigned 

BDC Sales Representative Requirements: 

• Knowledge in sales or business is a plus


• Experience in sales or customer service, preferably in an automotive or BDC environment


• Strong sales instincts and the ability to identify and capitalize on sales opportunities


• Previous experience in phone or virtual sales is an asset


• Proficient in using CRM systems and other sales-related software


• Ability to work collaboratively with other BDC team members and sales representatives


• Motivated by achieving and exceeding sales targets


• Willingness to adapt to changes in sales processes and technologies


• Must pass pre-employment background screenings 

WE ARE CAPITAL! With 20 automotive and powersports franchises and over 1,500 employees, CAPITAL is more than a company – it’s a community. We combine a rich tradition of excellence with the forward-thinking culture of a family-owned business. We’re proud to support military personnel and veterans and are committed to your professional growth, innovation, and success.  Ready to accelerate your career? Join the Capital Automotive Group family today and become part of a team that’s driving innovation and delivering excellence every mile of the way!

At Capital Auto Group, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.