Business Development Coordinator

BENEFITS

• Medical, Dental and Vision Insurance


• 401(K) match up to 3%


• Paid time off


• Flexible Schedules

• 
  
  Answer customer calls and establish follows-up with service appointments that don't show
  
  


• 
  
  Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
  
  


• 
  
  Provide customers with initial product information and direct them to the appropriate dealership resources
  
  


• 
  
  Use dealership coupons to influence customers to come in
  
  


• 
  
  Follow up with leads that are not ready to make an appointment or no-show
  
  


• 
  
  Participate in team and process development sessions – keeping positive relationships with teammates, service advisors and dealership management
  
  


• 
  
  Utilize CRM tracking system daily
  
  

• 
  
  At least one previous role based in customer service experience
  
  


• 
  
  Excellent teammate with collaborative attitude and eagerness to improve
  
  


• 
  
  Prompt and courteous demeanor
  
  


• 
  
  Positive and hardworking personality
  
  


• 
  
  Strong computer skills
  
  


• 
  
  Valid driver’s license
  
  


• Be a self starter