Business Development Coordinator / Internet Sales Agent

Business Development Coordinator / Internet Sales Agent

The Ed Martin Auto Group is looking for Business Development Coordinators to accommodate our growing business!  Every employee with Ed Martin Automotive Group is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!

Benefits

• 
  

  Medical, Dental, Vision Insurance

  
  


• 
  

  Life Insurance

  
  


• 
  

  401k

  
  


• 
  

  Paid Training

  
  


• 
  

  Flexible Work Schedules

  
  


• 
  

  Paid Vacation

  
  


• 
  

  Employee discounts on products & services

  
  


• 
  

  Growth opportunities

  
  


• 
  

  Health/Wellness

  
  

Responsibilities

• 
  

  Answer customer calls and establish follows-up with sales appointments

  
  


• 
  

  Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates

  
  


• 
  

  Provide customers with initial product information & direct them to the appropriate dealership resources

  
  


• 
  

  Present initial financing options based on customer needs

  
  


• 
  

  Follow up with leads that are not ready to make an appointment or no-show

  
  


• 
  

  Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management

  
  


• 
  

  Utilize Customer Relationship Management tracking system daily

  
  

Qualifications

• 
  

  At least one previous role based in strong customer service experience

  
  


• 
  

  Team player attitude

  
  


• 
  

  Prompt and courteous

  
  


• 
  

  Enthusiastic personality

  
  


• 
  

  Must have strong computer skills

  
  


• 
  

  Great communication skills

  
  

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.