Work in cross functional groups to translate customer configuration requirements into buildable systems within manufacturing business guidelines Work with Product Line Managers or Product Managers and Engineering to process Non-standard requests (NSRs) from customers Primary interface with Manufacturing Project Managers. Coordinate communications of order shipment status & configuration changes between manufacturing and account teams Communicate status and maintenance of commitments to customers, including source inspections Manage the order fulfillment process from forecast, manufacturing slot request, booking closure and shipment. Initiate customer requested inside lead-time change requests for approvals Prepare clean booking checklist (CBC) to ensure all booking requirements (e.g., purchase orders, spec demonstration approvals (SDA), clarification letters, etc.) are complete Escalate to management as needed to resolve booking or revenue issues Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities Understands key business drivers; uses this understanding to accomplish own work No supervisory responsibilities but provides informal guidance to new team members Explains complex information to others in straightforward situations
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