Business Office Manager

We are seeking a detail-oriented and organized Business Office Manager to oversee the administrative and financial operations of an assisted living facility. The Business Office Manager ensures smooth daily operations by managing financial records, billing processes, resident accounts, and staff payroll while maintaining compliance with state regulations and company policies.

Key Responsibilities:

Financial Management:

• Manage accounts receivable and payable, including invoicing, collections, and vendor payments.


• Oversee resident billing, ensuring accuracy and timeliness of statements.


• Maintain and reconcile financial records, including bank statements and petty cash.


• Prepare and submit monthly financial reports to the Executive Director or corporate office.

Resident Accounts and Admission Process:

• Assist with financial aspects of new resident admissions, including reviewing contracts, fee structures, and payment plans.


• Communicate with residents and families about billing inquiries or financial concerns.


• Manage Medicaid and other third-party payer processes, ensuring accurate documentation and compliance.

Payroll and Human Resources Support:

• Oversee staff payroll, ensuring accuracy in timekeeping and compliance with state labor laws.


• Assist in employee onboarding, benefits administration, and maintaining personnel files.


• Coordinate with HR to manage staff schedules and address payroll-related concerns.

Regulatory Compliance and Record Keeping:

• Ensure compliance with local, state, and federal regulations related to financial and administrative operations.


• Maintain accurate and secure records for residents, employees, and facility operations.


• Support audits and inspections by providing required documentation and reports.

Administrative Leadership:

• Supervise office staff, providing guidance and support to maintain efficient operations.


• Implement and maintain office policies and procedures to improve workflow and efficiency.


• Collaborate with the Executive Director and department heads to support the overall success of the facility.

Qualifications:

Education and Experience:

• Bachelor’s degree in business administration, accounting, or a related field (preferred).


• Minimum of 2 years of experience in office management, preferably in an assisted living or healthcare setting.

Skills and Abilities:

• Strong knowledge of financial management, accounting principles, and payroll systems.


• Proficiency in office software, including Microsoft Office Suite and accounting software.


• Excellent organizational, time-management, and problem-solving skills.


• Strong interpersonal and communication skills to interact effectively with residents, families, staff, and external stakeholders.


• Ability to maintain confidentiality and handle sensitive information appropriately.

Work Environment:

• Work in an office environment within the assisted living facility.


• Frequent interaction with residents, families, and staff.


• May require occasional evening or weekend availability to meet deadlines or address urgent concerns.